Can I transfer my warranty to someone else? I sold my fitness equipment.

Yes! You can transfer your warranty if you sell your fitness equipment. Click the ‘Transfer Warranty’ button after you’ve logged into your account. The new owner must also have an Upsie account.

Are software issues covered by this plan?

No, software issues are not included in Upsie fitness warranty plans. Upsie protection handles mechanical and electrical issues with your fitness equipment.

Does it cover ball bearing replacement and other internal parts?

Yes, Upsie fitness protection covers replacing all mechanical parts incuding ball bearings.

Are external accessories covered?

No, your Upsie fitness warranty does not cover external accessories including water bottle holders, water bottles, or handlebar wrapping.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Can I buy a warranty on a used/refurbished fitness equipment?

No, Upsie does not currently offer warranties for used/refurbished fitness equipment.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of fitness equipment?

Yes, we cover all models of fitness equipment as long as there is at least a 1 year manufacturer's warranty. Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Buy protection for your new Peloton treadmill

Extended warranty coverage, low price

Never miss a class with Upsie’s quick service

Full Retail Price (Before Tax, Discounts and Trade-ins)

Protect your Peloton from touchscreen issues, component malfunctions and more

Eligibility limited to Peloton Treads purchased on or after 11/3/21 (in the last 11 months)

3 Year Warranty

$163.99

No Deductible

5 Year Warranty

$266.99

No Deductible

Terms & conditions

Why Choose Upsie?

Plans are easily transferable if you sell your Peloton later

Price as of Oct 13, 2021 on a $1895 Peloton Bike *Peloton offers a 12 month warranty extension (24 months total coverage) and a 27 month extension (39 months total coverage)

Compare:
Manufacturing Defect
Parts and Labor Coverage
In Home Service
Transferable to New Owners
24/7 Claims
No Service Fees
3 Year Warranty Price
5 Year Warranty Price

Upsie
$163.99
$230.99

Peloton®
$185*
-

Allstate®
$239.99
-

BestBuy®
$264.99
$349.99

Upsie’s protection includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

In-home repair

Convenient in-home repair for your fitness equipment from certified repair technicians.

Ball Bearing Replacement

Upsie covers replacement of fitness equipment ball bearings.

Touch Screen Failure

Upsie will fix your device if the touch screen on your elliptical, exercise bike, rowing machine, treadmill or climber becomes unresponsive or is not usable. Upsie warranties do not cover software or app issues.

Battery Failure

Upsie covers battery and power source failure in fitness equipment, including wiring to the battery and battery shorts.

Bluetooth Failure

Upsie covers bluetooth malfunction and errors for your fitness equipment.

Transfer to New Owner

Gift or Sell your device with an Upsie warranty.

Repair Options :

Unlimited claims up to the purchase price of your Peloton Tread

In-home Repair or Replacement

We’ll help schedule a certified repair technician to come to your home. If a repair for your Peloton treadmill is not possible on the first claim, we’ll replace it.

How it Works:

Buy and activate your Peloton warranty

You have up to 11 months after purchase to get an Upsie warranty for your treadmill. Activate your Upsie coverage by uploading a picture or copy of your Peloton’s receipt in your Upsie account.

Coverage Starts

Upsie protection starts immediately. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

Claims are easy with Upsie. A real person in the US will answer your claims calls 24/7/365 and make a decision on the first call if it’s covered. (The only exception is if photo verification of the broken tread is required.) After the claim is approved, they will help schedule a repair technician to come to your house and repair your tread.

Q

When does the warranty coverage begin?

A

Upsie‘s fitness coverage starts on day one and overlaps with the manufacturer warranty. We will cover repairs or replacements the manufacturer denies that are within our warranty terms during that time. Upsie’s full coverage begins once the manufacturer warranty ends.

See All

"I purchased an Upsie warranty in January for my Peloton. The coverage is better than any other warranty offered and the checkout process through their website was super easy and fast. I plan to purchase Upsie warranties with many future product purchases...."

- Sarah A

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