Did you buy your Samsung new or used?
Not sure? Read our definitions
What was the price of your Samsung before tax and discounts?
Eligibility limited to any Samsung phones purchased in the last 120 days
Upsie accident protection covers screen cracks or damage as a result of accidents and drops. Limited to accidental protection plans.
Upsie covers damage as a result of liquid spills or submersion. Limited to accidental protection plans.
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Upsie covers power failure, power shorts, and internal cord replacement.
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Upsie will fix your device if the camera mechanicals malfunctions. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Upsie covers all manufacturer issues related to audio and speakers.
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Upsie covers problems with bluetooth connectivity and sensors.
To get you back to working order in no time, take a look at your options for repairing your Samsung Galaxy phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
Buy & Activate Your Galaxy Warranty
When you purchase your Samsung Galaxy phone, say no to the retailer warranty. You have up to 120 days after purchase to protect it with Upsie. Simply upload a picture or copy of your receipt in your Upsie account to activate coverage.
Coverage Starts
Upsie accidental protection begins immediately when you purchase your new Galaxy phone and Upsie warranty on the same day. When you buy your Upsie warranty on any day after you purchase your phone, or if you purchased a used phone, Upsie accidental protection starts on the 31st day after warranty purchase. Upsie protection also extends Samsung’s 1-year manufacturer warranty. This protection begins on day 366 after your phone’s purchase date. You may be directed to Samsung if your phone experiences a manufacturer defect and is less than one year old.
Make a Claim
You can make a claim 24/7/365 online or by phone. We will let you know on the first call if your claim is covered and explain repair options. A picture of the device may be required for verification. Our representatives can even schedule a repair appointment for you! Your deductible will be collected at this time, too.
I was looking for an affordable and reputable warranty protection plan for my wife's and my new smartphones. I have used squaretrade before and upsie appears to be a better value overall. We will have a little peace of mind going forward.
Samsung Galaxy s10e 2 Year Warranty
I loved knowing how much it cost for me to get my phone fixed. I loved knowing where I can go to get my phone fix. No hidden fees
Samsung Galaxy s20 Ultra 2 Year Warranty
I was looking for an Insurance Policy to cover my new Samsung Galaxy S20 Ultra, and I had an Upsie policy on my last phone, so this was a no brainer...Easy Peasy!
Samsung Galaxy s20 Ultra 2 Year Warranty
Common answers to frequently asked questions
My smartphone is leased. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.
Affordable and transparent warranties with great customer service