How does my small appliance get repaired?

Our customer care team will schedule and send out a technician to your home to fix your major appliance on site! For small appliances you may be required to ship it in to our certified repair center to be fixed.

Can I buy a warranty on a used/refurbished small appliance?

Yes! Starting May 15, 2020 you can buy a warranty for your used or refurbished small appliance as long as you purchased your device within the last 60 days.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of small appliance?

Yes, we cover all models of small appliance as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

I just purchased my warranty, when can I make my first claim?

If you purchased your warranty on the same day as your brand new iPhone, you are covered from day one. Otherwise, you will have to wait until the 31st day from when you purchased the warranty before you can make your first claim. All used phone warranties have to wait until the 31st day to make your first claim.

New or Used Small Appliance Warranty Coverage

Help us find the best price for your protection plan

What are you protecting today?

What brand of device are you protecting today?

Did you buy your device new or used?
Not sure? Read our definitions

Full Retail Price (Before Tax and Discounts)

Choose your Warranty

Eligibility limited to device purchased in the last 60 days

2 Year Warranty

$40.35

No Deductible

3 Year Warranty

$67.58

No Deductible

It's not too late to cancel your overpriced retailer warranty!

Terms & conditions

Why Choose Upsie?

Real protection made really affordable

	Upsie	Allstate	BestBuy	Amazon
Manufacturing Defect	✔	✔	✔	✔
Screen Crack	✔	✔	✔	✔
Drops	✔	✔	✔	✔
Spills	✔	✔	✔	✔
24/7 Claims	✔	✔	✔	✔
Protect new or used devices	✔			✔
2 Year Warranty Price	$28.84	-	-	$41.99
3 Year Warranty Price	$51.42	$99.99	$69.99	$33.99
Deductible	0	0	0	0

Price as of Oct 14, 2021 for a Dyson V8 Animal Cordless Stick Vacuum priced $399.99

Upsie’s protection includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Heating/Cooling Issue

Upsie covers damage resulting from heating or cooling malfunctions with your product.

Drain Failure

Upsie covers product damage resulting from drainage failure within your product.

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options

To get you back to working order in no time, take a look at your options for repairing a phone.

Local repair

Work with one of our certified repair shops near you or request to take your small appliance to your shop of choice.

Ship it in

For small appliances, free round-trip shipping to our certified repair center, where we will fix your appliance and return it in working order. Shipping method is 2-Day.

In-home repair

For major appliances, we will schedule and send a certified repair technician to your home for on-site repairs.

No service charges. No deductibles. Parts and Labor are covered!

Replacement

For small appliances, if the cost of repair is not feasible we will replace your appliance.

How it works

Buy & Activate Your Small Appliance Warranty

Don’t worry about warranty protection when you purchase your new or used small appliance. You can buy an Upsie Warranty for it up to 60 days later. After purchase, activate your Upsie coverage by uploading a picture or copy of your small appliance receipt in your account.

Coverage Starts

Upsie warranty coverage extends the manufacturer warranty. We may direct you to the manufacturer if your small appliance is still being covered under the manufacturer warranty.

Make a Claim

Talk with our US-based claims center 24/7/365 to file your claim. A real person will walk you through the claim and let you know on that call if the claim is covered. In rare cases, you will need to send us a picture of your broken appliance.

FAQ's

Common answers to frequently asked questions

Q

Is there a limit to the number of claims I can make on my small appliance?

A

We will cover an unlimited number of claims up to the purchase value of the appliance. If you have an appliance with a purchase value of $999.99, and we send out a repair technician with a total bill of $249.99, then you would have $750.00 remaining in claims.

See All