How does my camera get repaired?

You can take your camera to a certified repair center or let us handle it! We will pay for round-trip shipping to and from our certified repair center. It will be diagnosed, repaired, and then sent back to you in working order.

Can I buy a warranty on a used/refurbished camera and lens?

Yes! Starting May 15, 2020 you can buy a warranty for your used or refurbished cameras or lenses as long as you purchased your device within the last 60 days.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of camera and lens?

Yes, we cover all models of cameras or lenses as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Buy protection for your new or used camera and lenses

Better coverage, lower cost

Accident coverage for your camera body, lens and video camera

What are you protecting today?

What brand did you buy?

Did you buy the product new or used?

Full Retail Price (Before Tax, Discounts and Trade-ins)

Protect your Camera or Lens from Drops, Spills, Cracks, and More

Eligibility limited to products purchased on or after 7/31/22 (in the last 60 days)

2 Year Warranty

$62.99

$25 Deductible

Covers Accidental Drops, Spills, and More

3 Year Warranty

$83.99

$25 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Upsie’s protection includes:

Cracked Screen or Lens

Upsie accident protection covers screen cracks or damage as a result of accidents and drops.

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Liquid Damage

Upsie covers damage as a result of liquid spills or submersion.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Zoom Issue

Upsie covers problems with the zoom function of your camera or lens.

Screen Failure

Upsie covers manufacturer issues with screens including dead pixels, screen burn in, and other display problems.

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options :

To get you back to working order in no time, take a look at your options for repairing a phone.

Local repair

Work with one of our certified repair shops near you or request to take your camera or lens to your shop of choice.

Ship it in

Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.

Replacement

If the cost of repair is not feasible we will replace your camera or lens.

How it Works:

Buy & Activate Your Camera Warranty

Ignore the warranty add-on when you purchase your new or used camera. After you purchase your Upsie warranty, activate it by uploading a picture or copy of your receipt in your Upsie account.

Coverage Starts

Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

Talk with our US-based claims center 24/7/365 to file your claim. A real person will let you know on that call if the claim is covered and walk you through your options to get your watch working again. Our claims center will collect any deductibles right over the phone. It’s possible that you will need to send us a picture of your broken camera or lens.

Q

Is there a limit to the number of claims I can make on my camera?

A

We will cover an unlimited number of claims up to the purchase value of the camera. For example, if you have a camera with a purchase value of $999.99, and it costs us $249.99 to repair it, then you would have $750.00 remaining in claims.

See All

"Was greatly surprised on how easy it was to select a warranty. Price compared to other warranty providers (I.e. Geek squad, asurion, and Allstate to name a few) not even close! Upsie Rocks! I will continue to warrant my precious buys with Upsie!"

- Wallace K

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