The Upsie Promise

Our support doesn’t end after you purchase a protection plan; we’re here to help through the duration of your coverage. It might sound odd considering traditional plan providers do everything in their power to deny you service. We're here to provide you with a new and better way to protect your devices.

Our Promise To You


Calls Answered By Real Humans

A friendly claims representative will answer
your call. They’re great and
will help you through the
entire process.


Speedy Claims Approvals

Find out on your first
call if your claim is
covered. The only exception
is if our reps need
photo evidence to clarify the claim.


Easy to Cancel Plans

We hate to see you go,
but we respect your
decision. If you cancel any
protection plan within 90 days
of purchase, you will receive
a full refund (if there are
no approved claims.)

In Summary

We’ll reimburse your deductible or (if your plan didn’t have a deductible) credit your Upsie account $10 towards your next protection plan. Why are we doing this? Because Upsie was created for the customer so the customer should benefit from it.