Is there a limit to the number of claims I can make on my television?

We will cover an unlimited number of claims up to the purchase value of the device. For example, if you have a TV with a purchase value of $999.99, and we send out a repair technician with a total bill of $249.99, then you would have $750.00 remaining in claims.

How does my television get repaired?

If your TV is over 30”, our customer care team will schedule and send out a technician to your home to fix your TV on site! If it is under 30,” we can repair it in store. In some cases, the technician may need to take your TV back to their repair facility to be fixed.

Can I buy a warranty on a used/refurbished television?

No, currently we only cover TVs that are brand new and in their original sealed package.

Do you cover my model of television?

Yes, we cover all models of televisions as long as there is at least a 90-day manufacturer's warranty provided.

My TV was marked as an open-box item, will Upsie cover it?

As long as the open-box item is still under its original manufacturer's warranty, and it was bought from a store, then yes, we can cover your item.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Get warranty coverage for your Element TV and home theater

Extended protection, low price

Burn-in and extended warranty protection for your new TV

Shop now. Pay over time with Klarna.^† ^††

Full Retail Price (Before Tax, Discounts and Trade-ins)

Protect your Element TV from Screen Burn-In, Defects, Dead Pixels and More

Eligibility limited to Element TV purchased on or after 6/26/21 (in the last 11 months)

2 Year Warranty

$32.99

No Deductible

3 Year Warranty

$45.99

No Deductible

5 Year Warranty

$79.99

No Deductible

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Oct 12, 2021 on a $449.99 Element 55" 4k UHD Roku LED TV

Compare:
Manufacturing Defect
Dead Pixel
Power Supply
Screen Burn-in
No Deductible
2 Year Warranty Price
3 Year Warranty Price
5 Year Warranty Price

Upsie
$41.99
$52.99
$92.99

Allstate®
$54.99
-
-

Target
-
$59.00
-

Upsie’s protection includes:

Screen Burn-In

Upsie covers burn-in for all television types and models including LCD, QLED, OLED, and Plasma TVs

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Screen Failure

Upsie covers manufacturer issues with screens including dead pixels, screen burn in, and other display problems.

Speaker/Sound Failure

Issues with sound volume, quality, controls and microphones.

Button Failure

Upsie covers broken and malfunctioning buttons and other controls.

Wifi Failure

Upsie covers any issues with your wifi or network connectivity from manufacturer defect.

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options :

Unlimited Claims up to the Purchase Price of Your Sony TV

Local Repair

Work with one of our certified repair shops near you or request to take your Sony TV to your shop of choice.

In-home repair

We will schedule and send a certified repair technician to your home for on-site repairs.

No service charges. No deductibles. Parts and Labor are covered!

Replacement

If the cost of repair is not feasible we will replace your device or we'll cut you a check for the price of a replacement product.

Replacement is at the discretion of the claims department.

How it Works:

Buy & Activate Your TV & Home Theater Warranty

Skip the stress and cost of buying a warranty with your new TV. You can buy an affordable Upsie warranty for your TV up to 11 months after purchase. Activate your Upsie coverage by uploading a picture or copy of your TV receipt in your account.

Coverage Starts

Upsie's warranty and the manufacturer warranty overlap for the first year, except for Upsie's screen burn-in coverage and power surge protection which start after the 30 day waiting period after purchasing the warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

Talk with our US-based claims center 24/7/365 to file your claim. A real person will walk you through the claim and let you know on that call if it is covered. They will also schedule a certified repair technician to come out to your house to repair the TV.

Q

When does the warranty coverage begin?

A

Upsie‘s TV coverage starts on day one and overlaps with the manufacturer warranty. We will cover repairs or replacements the manufacturer denies that are within our warranty terms during that time. As an additional benefit, Upsie covers shipping costs to and from the manufacturer. When the manufacturer warranty expires, Upsie’s full coverage begins.

See All

"I've had warranties on various devices. When I used the warranty, they've been courteous and efficient. I've never had problems having the work done and usually it's been done in a day. I'm very happy dealing with Upsie and will continue to use them in t..."

- Richard R