Where can I take my Apple Watch or wearable for repair?

You can bring it to local repair shop. If there is not one conveniently located to you, we will pay for round-trip shipping to and from our certified repair center. It will be diagnosed, repaired, and then sent back to you in working order!

If my Apple Watch gets replaced, does my warranty come to an end?

Yes, having your Apple Watch replaced ends the warranty on your device.

Can I buy a warranty on a used/refurbished Apple Watch or wearable?

Yes! Starting May 15, 2020 you can buy a warranty for your used or refurbished Apple Watch or wearable as long as you purchased your device within the last 60 days.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of Apple Watch or wearable?

Yes, we cover all models of Apple Watch or wearable as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Buy Warranty Coverage for Your New or Used Smartwatch

Complete coverage, lower cost

Never overpay for a smartwatch warranty again.

What are you protecting today?

What brand of smartwatch are you protecting today?

Did you buy your smartwatch new or used?

Full Retail Price (Before Tax, Discounts and Trade-ins)

Protect your smartwatch from cracks, liquid damage, accidents and more.

Eligibility limited to smartwatch purchased on or after 1/21/23 (in the last 60 days)

2 Year Warranty

$35.99

$25 Deductible

Covers Accidental Drops, Spills, and More

3 Year Warranty

$55.99

$25 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Oct 14, 2021 on an Apple Watch Series 7 priced at $399.

Compare:
Manufacturing Defect
Screen Cracks
Drops
Spills
24/7 Claims
Protect New or Used Smartwatches
2 Year Warranty Price
3 Year Warranty Price
Deductible

Upsie
$45.99
$66.99
$25.00

Allstate®
$54.99
-
$59.00

Bestbuy®
$79.00
$143.64
$69.00

AppleCare+®
$79.00
$143.64
$69.00

Upsie’s Protection Includes:

Cracked Screen

Upsie accident protection covers screen cracks or damage as a result of accidents and drops.

Liquid Damage

Upsie covers damage as a result of liquid spills or submersion.

Battery Failure

Upsie covers battery and power source failure, including wiring to the battery and battery shorts.

Power Failure

Upsie covers power failure, power shorts, and battery damage resulting from accidents.

Touch Screen Failure

Upsie will fix your device if the touch screen becomes unresponsive or is not usable.

Bluetooth Failure

Upsie covers problems with bluetooth connectivity and sensors.

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options :

Unlimited claims up to the purchase price of your device.

Local Repair

Work with one of our certified repair shops near you or request to take your smartwatch to your shop of choice.

Ship It In

Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.

Replacement

If the cost of repair is not feasible we will replace your smartwatch.

How It Works:

Buy & Activate Your Smartwatch Warranty

Ignore the warranty add-on when you purchase your new or used smartwatch. You can get an Upsie warranty up to 60 days later! After you purchase your Upsie warranty, activate it by uploading a picture or copy of your receipt in your Upsie account.

Coverage Starts

Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

Talk with our US-based claims center 24/7/365 to file your claim. A real person will let you know on that call if the claim is covered and walk you through your options to get your watch working again. Our claims center will collect any deductibles right over the phone. It’s possible that you will need to send us a picture of your broken smartwatch.

Q

Is there a limit to the number of claims I can make on my Apple Watch or wearable?

A

We cover an unlimited number of claims up to the purchase value of the device. For example, if you have an Apple Watch with a purchase value of $399.99, and we repair your device for $119.99, then you would have $280.00 remaining in claims.

See All

"I purchased a warranty for my new Apple Watch 5 from Upsie. It’s great because I only had to pay a one time and beyond reasonable fee to warranty my watch for 3 years!"

- Melanie J

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