How does my iPad get repaired?

After you submit your claim, the representative will present you with the repair options that make the most sense for the device. We recommend bringing it into one of our local repair partners or mail it in for repair.

Can I buy a protection plan on a used/refurbished iPad?

Yes! Starting March 24, 2023 you can buy a protection plan for your used or refurbished iPad as long as your device has no damage, comes with at least a 30-day seller or manufacturer warranty, you purchased your device within the last 4 years, and its original MSRP before tax and discounts was at or below $799.99.

Do you cover my model of iPad or Tablet?

We're able to cover most models of iPad as long as it is in good working condition with no physical damage and it was purchased within the last 4 years. We're not able to protect the model if the original price before tax and discounts was more than $799.99. Upsie is not able to protect international models, or devices purchased outside of the United States.

Can I cancel my protection plan and receive a refund?

Yes, you can cancel your protection plan at any time. For all plans purchased after March 24, 2023, if you cancel your plan within 90 days of purchase, you will receive a full refund (if there are no approved claims.) If you cancel your plan after 90 days, your coverage will conclude at the end of the current billing period and there will be no refund.

Apple iPad Coverage Highlights:

Purchases in the last 4 years are eligible.
Cancel anytime - full refund in the first 90 days!
Up to 2 claims per rolling 12 month period.
90 day waiting period for first claim.*

Protect any Apple iPad purchased in the last 4 years!
No receipt required.

Any Apple iPad model is eligible as long as it is in good working condition with no physical damage and the original price of the device before tax and discounts was $799.99 or less.

Buy Monthly Coverage for Your New or Used iPad

Complete protection from accidents, cracks, liquid damage and more.

Coverage is currently unavailable in CA & GA.

$3.99/month

$50 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Mar 21, 2023 on a $599.00 iPad Air 64GB Wi-Fi.

Compare:
Manufacturing Defect
Screen Cracks
Drops and Spills
Protect New or Used iPad
2 Year Protection Price
3 Year Protection Price
Deductible

Upsie
$3.99/month
$3.99/month
$50.00

Allstate®
$124.99
$189.99
$75.00

Best Buy®
$79.00
$49.00

AppleCare+®
$79.00
$49.00

Upsie’s Protection Includes:

Cracked Screen

Upsie accident protection covers screen cracks or damage as a result of accidents and drops.

Liquid Damage

Upsie covers damage as a result of liquid spills or submersion.

Battery Failure

Upsie covers battery and power source failure, including wiring to the battery and battery shorts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Touch Screen Failure

Upsie will fix your device if the touch screen becomes unresponsive or is not usable.

Camera Failure

Upsie will fix your device if the camera mechanicals malfunction. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.

Headphone Jack Failure

Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.

Wifi Failure

Upsie covers any issues with your wifi or network connectivity from manufacturer defect.

Bluetooth Failure

Upsie covers problems with bluetooth connectivity and sensors.

Repair Options :

Local Repair

Work with one of our certified repair shops.

Ship It In

If there are no repair options conveniently located to you, a representative can provide you with a prepaid shipping label to send your item to a repair facility. Please keep in mind that you may be responsible for some or all of the shipping, packaging, and insurance costs. It's important to protect your item with bubble wrap or other materials to ensure it arrives safely, as we are not responsible if additional damage or something happens to it during shipping.

Replacement

If the cost of repair is not feasible, a claims representative will work to find a replacement device.

How It Works:

Buy & Activate Your iPad Protection Plan

Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your device or anytime after that. Activate your plan in your Upsie account by entering some basic device information.

*Protection Start Date

All devices require a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.

Make a Claim

Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.

Q

Is there a limit to the number of claims I can make on my iPad?

A

You can make 2 claims per 12 month rolling period.

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