All About the HP Warranty and a Better Option

HP laptops come with a 12-month limited warranty. In addition, HP offers an extended warranty for up to three years that protects the device from further damage. However, HP’s extended warranty plan may not be the best option for your device. Keep reading to learn why Upsie offers a better warranty for HP computers and laptops.

Do HP Laptops and Computers Come With a Warranty?

All HP devices come with a limited warranty that protects the device from manufacturing defects for one year. Specifically, the warranty states, “HP guarantees that it will repair, replace, or refund, at HP's option, an HP Hardware Product that manifests a defect in materials or workmanship during the Limited Warranty Period.”

The warranty begins on the date of purchase listed on your receipt. However, you can void the limited warranty prematurely if you don’t use the device as intended or provide maintenance.

In addition, some devices might come with 90 days of free Complimentary Limited Technical Support by phone. After 90 days, you’ll have to pay for the technical support you receive from HP.

What Does the HP Limited Warranty Cover?

The HP limited warranty only covers manufacturing defects. It excludes protection from the following:

  • Accidental damage, including drops and spills
  • Software issues from non-HP software
  • Improper maintenance
  • Virus or malicious code
  • Damage during transit
  • Modifications

The limited warranty also excludes coverage for batteries. HP specifies that “a decrease in maximum battery capacity or battery cycle life is not a defect in materials or workmanship.” The warranty won’t cover a replacement battery if the battery has a lowered capacity. Instead, the warranty covers battery replacement when the battery fails entirely.

Does HP Offer an Extended Warranty?

HP offers several extended warranty plans for its devices. For example, they offer a warranty called the Ultimate Gaming Coverage Plan through Servify for gaming consoles and PCs for $19.99 per month. For one year, this plan will cost $239.88, and two years will cost $479.76. The plan offers complete coverage for your tech and no deductibles. So, although the plan is incredibly expensive, it does offer reliable coverage.

HP’s other warranty plans (called “Care Packs”) are much harder to understand. The brand offers a wide selection of warranties with different prices and different levels of coverage. However, it’s frustrating to navigate HP’s Care Packs because there are so many options with very subtle differences between the packs.

An example of an HP Care Pack is the plan for a $700 HP 14 laptop which will cost $197.99 for three years. The plan includes accidental damage protections, hardware repair coverage, and has no deductibles.

Is the HP Extended Warranty Worth It?

HP has a daunting number of Care Packs for laptops, monitors, and other HP devices. These packs are also incredibly expensive. Because HP’s warranties are confusing and unclear, they aren’t worth the cost.

Is Upsie a Better Warranty Option for HP Devices?

Upsie offers a better alternative to HP’s warranties. First, Upsie’s warranties are easy to navigate, with clear coverage and easy-to-find prices. Some other benefits of Upsie’s warranties are that they are affordable, comprehensive, and include unlimited claims.

Upsie is More Affordable

Upsie’s warranties are more affordable than warranties from HP. For example, a three-year warranty for a $700 HP 14 laptop costs just $158.99 (which is $40 less than the option from HP). Upsie also offers a two-year option that only costs $103.99.

Upsie Warranties Are Comprehensive

With an Upsie warranty, customers get comprehensive coverage. For laptops, Upsie’s warranties cover the following damage:

  • Drops and spills
  • Screen damage
  • Manufacturing defects
  • Power failure and shorts
  • Internal computer failure
  • WiFi issues
  • And more!

When customers need to make a claim, they can take the laptop to a local repair shop for fast, same-day repairs. If customers would prefer to ship it in, they can use Upsie’s two-day shipping.

Unlimited Claims Up to the Device’s Purchase Price

Another great perk of Upsie’s warranties is that customers can make unlimited claims up to the device's purchase price. So, if you purchase a laptop for $700 and a repair costs $100, you still have $600 left for repairs.

Upsie has the best warranties for your devices. In addition to laptops, Upsie also has warranties for PCs, monitors, tablets, gaming consoles, and more.

Return to all posts

* This article is over 6 months old and may or may not be updated.