Question 1

Is there a limit to the number of claims I can make on my appliance?

Accepted Answer

We will cover an unlimited number of claims up to the purchase value of the appliance. For example, if you have an appliance with a purchase value of $999.99, and we send out a repair technician with a total bill of $249.99, then you would have $750.00 remaining in claims.

Question 2

How does my appliance get repaired?

Accepted Answer

Our customer care team will schedule and send out a technician to your home to fix your major appliance on site! For small appliances, you may bring it into a local repair shop or ship it in to our certified repair center to be fixed.

Question 3

Can I buy a warranty on a used/refurbished major appliance?

Accepted Answer

No, Upsie does not currently offer used/refurbished warranties for major appliances.

Question 4

When does the warranty coverage begin?

Accepted Answer

Upsie‘s appliance coverage starts on day one and overlaps with the manufacturer warranty. We will cover repairs or replacements the manufacturer denies that are within our warranty terms during that time. When the manufacturer warranty expires, Upsie’s full coverage begins.  You must wait 31 days after warranty purchase to make a claim on any Upsie major appliance warranty.

Question 5

Do you cover my model of major appliance?

Accepted Answer

Yes, we cover all models of major appliances as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Question 6

My TV was marked as an open-box item, will Upsie cover it?

Accepted Answer

As long as the open-box item is still under its original manufacturer's warranty, and it was bought from a store, then yes, we can cover your item.

Question 7

Can I cancel my warranty and receive a refund?

Accepted Answer

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

	Upsie	SquareTrade®	Bestbuy®	Home Depot®	Lowes®
Manufacturing Defect	✔	✔	✔	✔	✔
24/7 Claims	✔	✔	✔	✔	✔
Pay up front or In Installments*	✔	up front only	✔	up front only	✔
No Deductible or Service Fee	✔	✔	✔	✔	✔
3 Year Warranty Price	$74.03	$114.99	$104.99	$105.00	$99.97
Price per month of coverage (3 year)	$2.06	$3.19	$2.92	$2.92	$2.78
5 Year Warranty Price	$115.52	$229.99	$159.99	$160.00	$154.97
Price per month of coverage (5 year)	$1.93	$3.83	$2.67	$2.67	$2.58

Major Appliance Extended Warranty Coverage

Help us find the best price for your protection plan

Protect your Appliances from Defects, Internal Leaks, and More

Why Choose Upsie?

5 Year Appliance Protection for $1.93 per month

Upsie’s protection includes:

Mechanical Failure

Power Failure

Heating/Cooling Issue

In-home repair

Drain Failure

Repair Options

In-home repair