Is an Xbox Warranty Worth It?

The Xbox is one of the best gaming consoles on the market. The Series S and Series X provide stunning graphics nearly equal to a gaming PC. So, should you purchase an extended warranty to protect this investment? Here’s what you need to know about the Xbox warranty.

All new Xbox consoles will come with a one-year limited warranty that begins on the date of purchase. Microsoft also offers a 90-day warranty for refurbished Xbox One consoles (when purchased from Microsoft or an official retail partner).

According to the limited warranty, “Microsoft warrants that the Microsoft Product will not malfunction due to a defect in materials or workmanship under Normal Use Conditions." To clarify, the limited warranty only covers manufacturing defects, not accidental damage or other forms of damage. So, if you drop the console or spill water on it, the limited warranty becomes void, and you’ll have to pay for the repairs out of pocket.

The limited warranty’s fine print also lays out what happens after you submit a claim. It says, “Microsoft will (at its option) repair or replace it or the defective part, or refund the purchase price in exchange for the return of the Microsoft Product.” It also states that the repair may use refurbished parts from a similar model.

The Xbox controller warranty is the same. In the past, the Xbox Wireless Elite Series 2 Controller only had a 90-day warranty. However, Xbox recently updated its controller warranty policy, and now the warranty lasts for 12 months from the date of purchase.

Like the Xbox console warranty, the Xbox Wireless Elite Series 2 Controller warranty covers only manufacturing defects. If Microsoft determines that the device has a defect, they will pay for the repair or replacement.

If you don’t have a warranty on your device, Microsoft still offers repair services. The downside is that you’ll have to ship the device, wait for the repair, and then wait for Microsoft to ship the console back. Sometimes, this process can take weeks.

Here are Microsoft’s costs to repair your Xbox and other Xbox devices out-of-warranty: Xbox Series S: $199.00 Xbox Series X: $299.00 Elite Wireless Controller 2: $79.00 Xbox Wireless Headset Ear Cup Replacements: $10.00

Of course, you can also get your device repaired through an independently owned repair provider. These local repair shops usually have lower prices and quality work. In addition, if you visit a local repair shop, you can often get the repairs done on the same day.

Instead of charging a flat rate, repair shops will address the issue and then charge the repair fee based on the problem. So, you’ll pay somewhere between $30 and $100.

If you have recently purchased an Xbox, pairing it with an extended warranty is your best option. Extended warranties and coverage vary depending on the provider, though. For comprehensive coverage and affordable repairs, choose Upsie.

Upsie’s Xbox extended warranties are a one-time payment that prepays for future repairs. An Xbox extended warranty covers the following:

• Damage from drops and cracks
• Liquid damage
• Xbox power failure
• Speak and sound failure
• Mechanical issues
• Xbox hard drive failure
• And more!

Customers can make unlimited claims up to the device’s purchase price. So, if you purchased your Xbox Series X for $499 and Upsie spent $70 to repair an approved claim, you still have $429 left for future claims. This comprehensive and unlimited coverage means that you can have peace of mind. Upsie also offers warranties for controllers, including the Xbox Wireless Elite Series 2 Controller.

Upsie’s extended warranties for Xbox consoles and controllers cost up to 70% less than warranties from competitors. For example, a two-year Upsie warranty for the Xbox Series X costs just $48.99. Upsie also offers a three-year option for $74.99.

In contrast, Best Buy’s Geek Squad Protection costs $79.99 for two years, and they don’t offer a three-year option. So you can get three years of Upsie’s comprehensive protection for less than Best Buy’s two-year plan!

In addition, an Upsie extended warranty costs less than one repair for the Xbox console. So, it makes sense to purchase the warranty to ensure you never miss a gaming night.

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