Coverage for new, used and refurbished portable audio devices
Eligibility limited to device purchased on or after 10/3/22 (in the last 60 days)
Price as of Oct 13, 2021 on a $299.99 Beats Dr Dre Solo Pro Wireless Noise Cancelling On-Ear Headphones
Upsie accident protection covers damage to your device from drops, including cracks and broken hardware.
Upsie covers damage as a result of liquid spills or submersion.
Upsie covers manufacturer defects resulting in mechanical failure of your headphones, speakers, or mp3 player.
Issues with sound volume, quality, controls and microphones.
Gift or Sell your device with an Upsie Warranty.
Unlimited Claims up to the Purchase Price of Your Device
Work with one of our certified repair shops near you or request to take your headphones or portable audio player to your shop of choice.
Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your headphones.
Buy & Activate Your Portable Audio Warranty
Don’t bother adding on a warranty when you buy your new headphones, MP3 player or bluetooth speaker. You can buy an Upsie warranty online up to 60 days post-purchase. After you buy your Upsie warranty, activate it by uploading a picture or copy of your product receipt in your Upsie account.
Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)
Make a Claim
Our claims center is open 24/7/365 to take your calls. Simply call the number listed in your account or submit a form to start the claim. A real person will walk you through the process and let you know on that call if your claim is covered. In rare cases, you will need to send us a picture of your broken device.
Is there a limit to the number of claims I can make on my headphones?
We will cover an unlimited number of claims up to the purchase value of the device. For example, if you have headphones with a purchase value of $349.99, and we repair it for $149.99, then you would have $200.00 remaining in claims.
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