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Upsie gives you 60 days, after purchase of a new device, to get an Upsie warranty (45 days for smartphones). Our plans are backed by A-rated carrier, Centricity. Devices must be purchased within the USA.
For plans including Accidental Damage, coverage begins on Day 31* after the warranty purchase date. For plans that don’t include Accidental Damage, coverage begins when the manufacturer warranty is complete. (*Coverage begins on day 1 if a Smartphone plan is purchased on the same day that the phone is purchased.)
All devices must come with at least a 90 day manufacturer warranty. Our plans overlap with the manufacturer warranty and take over the manufacturer warranty coverage after it expires.
Call into our service center 24/7/365 to make a claim. This number is located under your My Account page. We promise that a real person will answer the phone to help you.
We offer four types of repair: Local, Ship It In, In-Home Repair and Replacement. Options for repair vary per device. We’ll help you choose one most convenient to you.
If you have any questions at any point, shoot us an email at [email protected], give us a call at 1-877-844-7745 or use our Contact Us page. You can also reach us on Twitter @UpsieHQ and Facebook at www.facebook.com/UpsieApp/
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Price as of 1/16/2019 based on a 128 GB Samsung Galaxy S9 (may be subject to change)