Upsie gives you 60 days after purchase of a new or used consumer electronic device to get an Upsie warranty (120 days for smartphones) or 11 months for new TV's, major appliances, and fitness equipment. Our plans are backed by highly rated protection plan provider, Centricity. Devices must be purchased in the USA.

For plans including accidental damage, coverage begins on day 31* after the warranty purchase date. For plans that don’t include accidental damage, coverage begins when the manufacturer warranty is complete. (*Coverage begins on day 1 if a new smartphone plan is purchased on the same day that the phone is purchased.)

All new devices must come with at least a 90-day manufacturer warranty and all used or refurbished devices must come with at least a 30-day seller warranty. Our plans overlap with the manufacturer warranty and take over the coverage after it expires.

Call into our service center 24/7/365 to make a claim. This number is located under your My Account page. We promise that a real person will answer the phone to help you.

We offer four types of repair: Local, Ship It In, In-Home Repair and Replacement. Options for repair vary per device. We’ll help you choose one most convenient to you.