Eligibility limited to phone purchased in the last 120 days
It's not too late to cancel your overpriced retailer warranty!
|Upsie||SquareTrade®||Verizon®||T-Mobile®||Google Preferred Care®|
|Protect new or used phones||✔||✔||✔||✔|
|2 Year Warranty Price||$129.99||$215.76||$215.76||$199||$336|
Price as of Dec 21, 2020 for a $1,299 Galaxy Note20 Ultra 5G
Upsie accident protection covers screen cracks or damage as a result of accidents and drops.
Upsie covers damage as a result of liquid spills or submersion.
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Upsie covers power failure, power shorts, and internal cord replacement.
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Upsie will fix your device if the camera mechanicals malfunction. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Upsie covers all manufacturer issues related to audio and speakers.
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Upsie covers problems with bluetooth connectivity and sensors.
Gift or Sell your device with an Upsie Warranty.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
If you have an iPhone, you can request to get it repaired at the Genius bar and we’ll reimburse you.
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
Buy & Activate Your Warranty
Say no to the retailer warranty offered when you buy your phone. Upsie warranties are available up to 120 days after your phone purchase date. Upload a picture or copy of your phone’s receipt in your Upsie account to activate the coverage.
The Upsie smartphone warranty includes two types of coverage: extended manufacturer and accidental damage. Extended manufacturer coverage begins the day after the manufacturer warranty ends. Accidental damage coverage begins immediately, if you buy your phone and Upsie warranty on the same day. If you buy a used/refurbished phone, or if you buy your Upsie warranty on any day after your phone, there’s a 31 day waiting period before you can make a claim.
Make a Claim
File a claim 24/7/365 by filling out a form in your account or by calling our claims center. A real person will review your claim and let you know on the first call if it is covered. A picture of the phone may be required for verification. After the claim is approved, we will collect your deductible and locate a certified repair shop for you.
Common answers to frequently asked questions
My smartphone is leased. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.
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