How does my iPad get repaired?

You can choose to take your tablet to a repair shop or ship it to our certified repair center. We will pay for round-trip shipping to and from our repair center. It will be diagnosed, repaired, and then sent back to you in working order!

Can I buy a warranty on a used/refurbished iPad?

Yes! You can buy a warranty for your used or refurbished iPad as long as you purchased your device within the last 60 days.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of iPad or Tablet?

Yes, we cover all models of iPad as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Buy Warranty Protection for Your New or Refurbished iPad

Complete coverage, lower cost

Protect your iPad with the best customer service.

Did you buy your iPad new or used?

Full Retail Price (Before Tax, Discounts and Trade-ins)

Protect your iPad from drops, cracked screens, spills and more.

Eligibility limited to iPad purchased on or after 1/21/23 (in the last 60 days)

2 Year Warranty

$22.99

$25 Deductible

Covers Accidental Drops, Spills, and More

3 Year Warranty

$40.99

$25 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Oct 14, 2021 on a $329.00 iPad 9th Generation 64GB Wi-Fi. BestBuy coverage provided through Applecare+.

Compare:
Manufacturing Defect
Screen Cracks
Drops
Spills
Can Repair at the Apple Genius Bar
Protect New or Used iPad
2 Year Warranty Price
3 Year Warranty Price
Deductible

Upsie
$65.99
$102.99
$25.00

Allstate®
$109.00
$129.00
$49.00

Best Buy®
$69.00
$125.64
$49.00

AppleCare+®
$69.00
$125.64
$49.00

Upsie’s Protection Includes:

Cracked Screen

Upsie accident protection covers screen cracks or damage as a result of accidents and drops.

Liquid Damage

Upsie covers damage as a result of liquid spills or submersion.

Battery Failure

Upsie covers battery and power source failure, including wiring to the battery and battery shorts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Touch Screen Failure

Upsie will fix your device if the touch screen becomes unresponsive or is not usable.

Camera Failure

Upsie will fix your device if the camera mechanicals malfunction. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.

Headphone Jack Failure

Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.

Wifi Failure

Upsie covers any issues with your wifi or network connectivity from manufacturer defect.

Bluetooth Failure

Upsie covers problems with bluetooth connectivity and sensors.

Repair Options :

Unlimited claims up to the purchase price of your iPad.

Local Repair

Work with one of our certified repair shops near you to have your tablet fixed the same day in most cases.

You can also request to get it repaired at the Genius bar and we’ll reimburse you.

Ship It In

Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.

Replacement

If the cost of repair is not feasible we will replace your device.

How It Works:

Buy & Activate Your iPad Warranty

You can buy an Upsie Warranty for your new or used iPad up to 60 days after purchase. It’s easy to activate your Upsie coverage; upload a picture or copy of your receipt in your Upsie account.

Coverage Starts

Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

You can file a claim at any time with our US-based claims center. A real person will walk you through the claim and let you know on that call if it is covered. You may be asked to send us a picture of your broken tablet for verification. After the claim is approved, our representatives will collect your deductible and help you coordinate your repair.

Q

Is there a limit to the number of claims I can make on my iPad?

A

We will cover an unlimited number of claims up to the purchase value of the iPad. For example, if you have a tablet with a purchase value of $799.99, and it costs us $249.99 for a repair, you will have $550 of claims left.

See All

"The products were easy to identify, the pricing was upfront and easy, and the purchase process went flawlessly."

- Travis G

New! Smartphone Subscriptions