How does my television get repaired?

If your TV is over 36 inches - After you submit your claim, the representative will help schedule and send out a technician to your home to fix your TV on site! If your TV is under 36 inchess, the representative will present you with the repair options that make the most sense for the TV. We recommend bringing it into one of our local repair partners.

Can I buy a protection plan on a used/refurbished television?

Yes! Starting March 24, 2023 you can buy a protection plan for your used or refurbished TV as long as your device has no damage, comes with at least a 30-day seller or manufacturer warranty, you purchased your device within the last 4 years, and its original MSRP before tax and discounts was at or below $3,999.99.

Do you cover my model of television?

We're able to cover most models of Televisions as long as it is in good working condition with no physical damage and it was purchased within the last 4 years. We're not able to protect the model if the original price before tax and discounts was more than $3,999.99. Upsie is not able to protect international models, or devices purchased outside of the United States.

My TV was marked as an open-box item, will Upsie cover it?

We're able to cover most open box items, as long as it is in good working condition with no physical damage and it was purchased within the last 4 years. We're not able to protect the model if the original price before tax and discounts was more than our maximum coverage amount. Upsie is not able to protect international models, or devices purchased outside of the United States.

Can I cancel my protection plan and receive a refund?

Yes, you can cancel your protection plan at any time. For all plans purchased after March 24, 2023, if you cancel your plan within 90 days of purchase, you will receive a full refund (if there are no approved claims.) If you cancel your plan after 90 days, your coverage will conclude at the end of the current billing period and there will be no refund.

Vizio Television Coverage Highlights:

Purchases in the last 4 years are eligible.
Cancel anytime - full refund in the first 90 days!
Up to 2 claims per rolling 12 month period.
90 day waiting period for first claim.*

Protect any Vizio TV purchased in the last 4 years!
No receipt required.

Any Vizio TV model is eligible as long as it is in good working condition with no physical damage and the original price of the device before tax and discounts was $3,999.99 or less.

Buy Monthly Coverage for Your New or Used Vizio TV

Complete protection from screen burn in, defects, dead pixels, accidents and more.

$3.99/month

$0.00 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Mar 21, 2023 on a $1499.99 Vizio 75" P-Series 4K QLED HDR Smart TV

Compare:
Manufacturing Defect
Dead Pixel
Power Supply
Screen Burn-In
No Deductible
2 Year Protection Price

Upsie
$3.99/month

Allstate®
$104.99

Best Buy®
$199.99

Upsie’s protection includes:

Screen Burn-In

Upsie covers burn-in for all television types and models including LCD, QLED, OLED, and Plasma TVs

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Screen Failure

Upsie covers manufacturer issues with screens including dead pixels, screen burn in, and other display problems.

Speaker/Sound Failure

Issues with sound volume, quality, controls and microphones.

Button Failure

Upsie covers broken and malfunctioning buttons and other controls.

Wifi Failure

Upsie covers any issues with your wifi or network connectivity from manufacturer defect.

Repair Options :

Local Repair

Work with one of our certified repair shops.

In-Home repair

A certified repair technician will be scheduled for you and sent to your home for on-site repairs. No service charges. No deductibles. Parts and Labor are covered!

Replacement

If the cost of repair is not feasible, a claims representative will work to find a replacement device.

Replacement is at the discretion of the claims department.

How It Works:

Buy & Activate Your TV & Home Theater Protection Plan

Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your device or anytime after that. Activate your plan in your Upsie account by entering some basic device information.

*Protection Start Date

All devices require a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.

Make a Claim

Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.

Q

Is there a limit to the number of claims I can make on my television?

A

You can make 2 claims per 12 month rolling period.

See All

"Straightforward and Simple! Terrific organization! I am happy I decided to give an Upsie protection plan a try. They made my claim process simple and straightforward. Appreciate Rose and the great customer service!"

- Thomas M

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