Price as of May 11, 2023 based on a $999.99 Meta Quest Pro.
Upsie accident protection covers damage to your Oculus from drops, including screen damage and broken hardware.
A common issue in the Oculus display, the manufacturer does not cover these issues whereas Upsie plans provide coverage from dead pixels.
Upsie covers power failure from the black screen of death, internal cord replacements and other power issues.
Upsie covers damage as a result of liquid spills.
Issues with volume, sound quality, controls and microphones.
Flash memory malfunctions including clicking, crashing, boot problems, program loading and more.
Work with one of our certified repair shops.
If there are no repair options conveniently located to you, a representative can provide you with a prepaid shipping label to send your item to a repair facility. Please keep in mind that you may be responsible for some or all of the shipping, packaging, and insurance costs. It's important to protect your item with bubble wrap or other materials to ensure it arrives safely, as we are not responsible if additional damage or something happens to it during shipping.
If the cost of repair is not feasible, a claims representative will work to find a replacement device.
Buy & Activate Your Meta Quest Protection Plan
Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your device or anytime after that. Activate your plan in your Upsie account by entering some basic device information.
*Protection Start Date
All devices require a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.
Make a Claim
Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.
Is there a limit to the number of claims I can make on my Meta (Oculus) console?
You can make 2 claims per 12 month rolling period.
"I've been using Upsie on all my devices from phones to gaming systems for years. They're really easy to use, inexpensive and respond within a timely manner to any questions I may have about product protection plans."
- Tiffany H
May 22, 2023
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