Understanding Philips Sonicare Electric Toothbrush Warranty

The benefits of an electric toothbrush are plentiful. However, there’s no escaping the cost of many top-rated models. One of the best electric toothbrushes is the Philips Sonicare DiamondClean Smart 9700. But at just a penny under $330, it’s far from inexpensive. In fact, many of Philips’ top electric Sonicare toothbrushes are similarly pricey.

For all electric toothbrush models, it’s a good idea to pair it with an extended warranty to prevent damage. An extended warranty also ensures the device stays in the best shape possible.

While Philips’ Sonicare electric toothbrushes receive relatively lengthy 24-month limited manufacturer warranties, the coverage is basic. Rather than serving to benefit buyers, Phillips offers limited manufacturer warranties out of obligation.

That said, Philips’ personal care and health product warranties are typically twice as long as those provided by other manufacturers in the same space. Such warranties cover defects due to faulty materials and quality.

In Philips’ case, affected newly purchased products will be repaired or replaced at the manufacturer’s expense as long as a valid receipt is provided within the qualifying period. Much beyond that, the warranties granted with the brand’s products, including its Sonicare line of electric toothbrushes, are rather restrictive.

Damage from the use of unauthorized replacement parts, for example, will immediately void an electric toothbrush’s warranty. Users are also told that they must strictly adhere to all of the instructions included by Philips in a product’s user manual or risk having their coverage canceled.

Furthermore, in order not to void their standard limited warranties, users must also abstain from any actions or uses deemed by Philips as unnecessary or that are warned against in the user manual. And the list of exclusions doesn’t end there.

Electric toothbrushes are, of course, a common travel companion. However, Philips won’t honor warranty claims where a product is used outside of the U.S. and where its use is not specifically intended. Confusing, right? And that’s just the tip of the iceberg.

So, while it’s great that Philips’ costly Sonicare electric toothbrushes do indeed come with comparatively lengthy two-year limited warranties, the protection that such policies afford to buyers is, in reality, minimal.

Thankfully, it’s possible to bolster, improve upon, or otherwise extend the standard limited warranty coverage offered by Philips to buyers of its Sonicare electric toothbrushes. It’s an especially important consideration when you come to learn that electric toothbrushes across the board are surprisingly vulnerable to malfunctions.

In response to such vulnerabilities, extended warranties are now widely available from a variety of sources. These sources include manufacturers as well as big-box retailers like Target, Walmart, and Best Buy, plus online-only or predominantly online companies such as Upsie.

Warranties vary from one source to the next. However, most will seek to extend the coverage afforded by Philips or another manufacturer for up to three years as a minimum. Other benefits may also be available, albeit potentially liable to one or more service fees or deductible charges.

The best extended warranties are those with a $0 deductible and policies that include unlimited claims. Customers should also look for perks like free round-trip shipping when returning a product for repair.

Prices can vary wildly, so it’s vital to shop around. Manufacturer warranties and those sold by big-box stores are typically the most expensive. Yet, this doesn’t mean they’re the most comprehensive. And almost all come with one or more limitations likely to impact coverage, especially in the longer term.

Whether at home, when traveling, or somewhere else entirely, among the very best extended electric toothbrush warranty packages are those available exclusively from Upsie. Upsie’s warranties are comprehensive, intuitive, and affordable. With an Upsie warranty, customers can save up to 70 percent on the cost of coverage when compared to warranties sold by manufacturers or retailers.

With Upsie, each extended warranty for electric toothbrushes features a $0 deductible. Plus, customers gain unlimited claims up to a product’s purchase price and access to a choice of convenient repair options. To find out more, head to Upsie.com or download the Upsie smartphone app.