How does my small appliance get repaired?

After you submit your claim, the representative will present you with the repair options that make the most sense for the device. We recommend bringing it into one of our local repair partners or mail it in for repair.

Can I buy a protection plan on a used/refurbished small appliance?

Yes! Starting March 24, 2023 you can buy a protection plan for your used or refurbished Small Appliance as long as your device has no damage, comes with at least a 30-day seller or manufacturer warranty, you purchased your device within the last 4 years, and its original MSRP before tax and discounts was at or below $999.99.

Do you cover my model of small appliance?

We're able to cover most models of Small Appliances as long as it is in good working condition with no physical damage and it was purchased within the last 4 years. We're not able to protect the model if the original price before tax and discounts was more than $xxx.xx. Upsie is not able to protect international models, or devices purchased outside of the United States.

Can I cancel my protection plan and receive a refund?

Yes, you can cancel your protection plan at any time. For all plans purchased after March 24, 2023, if you cancel your plan within 90 days of purchase, you will receive a full refund (if there are no approved claims.) If you cancel your plan after 90 days, your coverage will conclude at the end of the current billing period and there will be no refund.

Small Appliance Coverage Highlights:

Purchases in the last 4 years are eligible.
Cancel anytime - full refund in the first 90 days!
Up to 2 claims per rolling 12 month period.
90 day waiting period for first claim.*

Protect any small appliance purchased in the last 4 years!
No receipt required.

Any small appliance model is eligible as long as it is in good working condition with no physical damage and the original price of the device before tax and discounts was $999.99 or less.

Buy Monthly Coverage for Your New or Used Small Appliances

Complete protection for all of your household appliances.

$1.49/month

$50 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Why Choose Upsie?

Real protection made really affordable

Price as of May 18, 2023 for a Dyson Cyclone V10 Animal Cordless Stick Vacuum priced $549.99

Compare:
Manufacturing Defect
Accident Protection
4 Years of Protection Available
Start Claims 24/7
Protect new or used devices
3 Year Protection Price
Deductible

Upsie
$1.49/mo
$50

Allstate
$224.99

BestBuy
$87.99

Upsie’s protection includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Heating/Cooling Issue

Upsie covers damage resulting from heating or cooling malfunctions with your product.

Drain Failure

Upsie covers product damage resulting from drainage failure within your product.

Repair Options :

To get you back to working order in no time, take a look at your options for repairing a small appliance.

Local repair

Work with one of our certified repair shops.

Ship it in

If there are no repair options conveniently located to you, a representative can provide you with a prepaid shipping label to send your item to a repair facility. Please keep in mind that you may be responsible for some or all of the shipping, packaging, and insurance costs. It's important to protect your item with bubble wrap or other materials to ensure it arrives safely, as we are not responsible if additional damage or something happens to it during shipping.

Replacement

If the cost of repair is not feasible a claims representative will work to find a replacement device.

How it Works:

Buy & Activate Your Small Appliance Protection Plan

Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your small appliance or anytime after that. Activate your plan in your Upsie account by entering some basic device information.

*Protection Start Date

All devices require a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.

Make a Claim

Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.

Q

Is there a limit to the number of claims I can make on my small appliance?

A

You can make 2 claims per 12 month rolling period.

See All

"Very easy to purchase and great price."

- Customer

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