Can I transfer my warranty to someone else? I sold my fitness equipment.

Yes! You can transfer your warranty if you sell your fitness equipment. Click the ‘Transfer Warranty’ button after you’ve logged into your account. The new owner must also have an Upsie account.

Are software issues covered by this plan?

No, software issues are not included in Upsie fitness warranty plans. Upsie protection handles mechanical and electrical issues with your fitness equipment.

Does it cover ball bearing replacement and other internal parts?

Yes, Upsie fitness protection covers replacing all mechanical parts incuding ball bearings.

Are external accessories covered?

No, your Upsie fitness warranty does not cover external accessories including water bottle holders, water bottles, or handlebar wrapping.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Can I buy a warranty on a used/refurbished fitness equipment?

No, Upsie does not currently offer warranties for used/refurbished fitness equipment.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of fitness equipment?

Yes, we cover all models of fitness equipment as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Protect Your New Treadmill, Elliptical, and Exercise Bike

Help us find the best price for your protection plan

What are you protecting today?

What brand of fitness equipment are you protecting today?

Full Retail Price (Before Tax and Discounts)

Protect your fitness equipment from Malfunctions, Defects, Broken Cables and more

Eligibility limited to fitness equipment purchased in the last 11 months

3 Year Warranty

$122.86

No Deductible

5 Year Warranty

$200.56

No Deductible

It's not too late to cancel your overpriced retailer warranty!

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

	Upsie	Peloton®	SquareTrade®	BestBuy®
Manufacturing Defect	✔	✔	✔	✔
Parts and Labor Coverage	✔	✔	✔	✔
In Home Service	✔	✔	✔	✔
Transferable to New Owners	✔		✔	✔
24/7 Claims	✔	✔	✔	✔
No Service Fees	✔	✔	✔	✔
3 Year Warranty Price	$129.99	$185*	$239.99	$264.99
5 Year Warranty Price	$200.56	-	-	$349.99

Price as of Nov 16, 2020 on a $1895 Peloton Bike or $1999 NordicTrack S22i Studio Cycle

*Peloton offers a 12 month warranty extension (24 months total coverage) and a 27 month extension (39 months total coverage)

Upsie’s protection includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Pedal Malfunction

Upsie covers malfunctioning or broken pedals due to manufacturer defect.

In-home repair

Convenient in-home repair for your fitness equipment from a certified repair technicians.

Ball Bearing Replacement

Upsie covers replacement of fitness equipment ball bearings.

Touch Screen Failure

Upsie will fix your device if the touch screen on your elliptical, exercise bike, rowing machine, treadmill or climber becomes unresponsive or is not usable. Upsie warranties do not cover software or app issues.

Battery Failure

Upsie covers battery and power source failure in fitness equipment, including wiring to the battery and battery shorts.

Bluetooth Failure

Upsie covers bluetooth malfunction and errors for your fitness equipment.

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options

Unlimited Claims up to the Purchase Price of Your Device

In-home Repair or Replacement

We will send a repair technician to your home to repair your fitness equipment.

If repair is not feasible we will replace your treadmill, rowing machine, elliptical, exercise bike, or climber.

How it works

Buy & Activate Your Fitness Equipment Warranty

You can buy an Upsie Warranty for your treadmill, exercise bike or other fitness equipment up to 11 months after purchase. Activate your Upsie coverage by uploading a picture or copy of your equipment receipt in your account.

Coverage Starts

Upsie‘s fitness equipment coverage starts on day one and overlaps with the manufacturer warranty. We will cover repairs or replacements the manufacturer denies that are within our warranty terms during that time. Upsie's full coverage begins when the manufacturer warranty ends.

Make a Claim

Claims are easy with Upsie. A real person in the USA will answer your claims calls 24/7/365. They will make a decision on the first call if the claim is covered; the only exception is if they need photo verification of the broken equipment. After the claim is approved, they will schedule a repair technician to come to your house and repair your machine.

FAQ's

Common answers to frequently asked questions

Q

When does the warranty coverage begin?

A

Upsie‘s fitness coverage starts on day one and overlaps with the manufacturer warranty. We will cover repairs or replacements the manufacturer denies that are within our warranty terms during that time. Upsie’s full coverage begins once the manufacturer warranty ends.

See All