Does it cover ball bearing replacement and other internal parts?

Yes, Upsie fitness protection covers replacing all mechanical parts including ball bearings.

Are external accessories covered?

No, your Upsie fitness protection plan does not cover external accessories including water bottle holders, water bottles, or handlebar wrapping.

Can I cancel my protection plan and receive a refund?

Yes, you can cancel your protection plan at any time. For all plans purchased after March 24, 2023, if you cancel your plan within 90 days of purchase, you will receive a full refund (if there are no approved claims.) If you cancel your plan after 90 days, your coverage will conclude at the end of the current billing period and there will be no refund.

Can I buy a protection plan on a used/refurbished fitness equipment?

Yes! Starting March 24, 2023 you can buy a protection plan for your used or refurbished fitness equipment as long as your device has no damage, comes with at least a 30-day seller or manufacturer warranty, you purchased your device within the last 4 years, and its original MSRP before tax and discounts was at or below $2,999.99

Do you cover my model of fitness equipment?

We're able to cover most models of Fitness Equipment as long as it is in good working condition with no physical damage and it was purchased within the last 4 years. We're not able to protect the model if the original price before tax and discounts was more than $2,999.99. Upsie is not able to protect international models, or devices purchased outside of the United States.

Fitness Equipment Coverage Highlights:

Purchases in the last 4 years are eligible.
Cancel anytime - full refund in the first 90 days!
Up to 2 claims per rolling 12 month period.
90 day waiting period for first claim.*

Protect any fitness equipment purchased in the last 4 years!
No receipt required.

Any fitness equipment model is eligible as long as it is in good working condition with no physical damage and the original price of the device before tax and discounts was $2,999.99 or less.

Buy Monthly Coverage for Your New or Used Treadmill, Elliptical and Other Fitness Equipment

Complete protection from malfunctions, defects, broken cables and more.

$4.99/month

$0.00 Deductible

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Mar 21, 2023 on a $1999.99 Bowflex Treadmill 10.

Compare:
Manufacturing Defect
Parts and Labor Coverage
In Home Service
Start Claims 24/7
No Service Fees
3 Year Protection Price

Upsie
$4.99/month

Best Buy®
$269.99

Upsie’s Protection Includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Pedal Malfunction

Upsie covers malfunctioning or broken pedals due to manufacturer defect.

In-Home repair

Convenient in-home repair for your fitness equipment from a certified repair technicians.

Ball Bearing Replacement

Upsie covers replacement of fitness equipment ball bearings.

Touch Screen Failure

Upsie will fix your device if the touch screen on your elliptical, exercise bike, rowing machine, treadmill or climber becomes unresponsive or is not usable. Upsie warranties do not cover software or app issues.

Battery Failure

Upsie covers battery and power source failure in fitness equipment, including wiring to the battery and battery shorts.

Bluetooth Failure

Upsie covers bluetooth malfunction and errors for your fitness equipment.

Repair Options :

In-Home Repair or Replacement

We’ll help schedule a certified repair technician to come to your home and repair your fitness equipment.

If repair is not feasible on the first claim we will replace your treadmill, rowing machine, elliptical, exercise bike, or climber.

How it Works:

Buy & Activate Your Fitness Equipment Protection Plan

Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your equipment or anytime after that. Activate your plan in your Upsie account by entering some basic device information.

*Protection Start Date

All devices require a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.

Make a Claim

Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.

Q

Are software issues covered by this plan?

A

No, software issues are not included in Upsie fitness protection plans. Upsie protection handles mechanical and electrical issues with your fitness equipment.

See All

"I purchased an Upsie protection plan in January for my Peloton. The coverage is better than any other plan offered and the checkout process through their website was super easy and fast. I plan to purchase Upsie protection with many future product purchas..."

- Sarah A

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