Where can I take my MacBook for repair?

You can take you MacBook to a local repair center, to Apple, or let us handle it all. First, we will ship a box to you to pack your MacBook in. Then we will pay for round-trip shipping to and from our certified repair center. It will be diagnosed, repaired, and then sent back to you in working order!

If my MacBook gets replaced, does my warranty come to an end?

Yes, having your MacBook replaced ends the warranty on your device.

Can I buy a warranty on a used/refurbished MacBook?

Yes! You can buy a warranty for your used or refurbished MacBooks as long as you purchased your MacBook within the last 60 days.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of MacBook?

Yes, we cover all models of MacBooks as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

My laptop was marked as an open-box item, will Upsie cover it?

As long as the open-box item is still under its original manufacturer's warranty, and it was bought from a store, then yes, we will cover your item.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Buy Protection for Your New or Refurbished MacBook

Complete coverage, lower cost

Protection for drops and spills with Genius Bar repairs.

Did you buy your MacBook new or used?

Full Retail Price (Before Tax, Discounts and Trade-ins)

Protect your MacBook from drops, spills, cracks and defects.

Eligibility limited to MacBook purchased on or after 12/4/22 (in the last 60 days)

2 Year Warranty

$45.99

$25 Deductible

Covers Accidental Drops, Spills, and More

3 Year Warranty

$65.99

$25 Deductible

Covers Accidental Drops, Spills, and More

Terms & conditions

Why Choose Upsie?

Real protection made really affordable.

Price as of Oct 12, 2021 on a $999.99 MacBook Air 13.3" M1 Chip - 8GB Memory

Compare:
Manufacturing Defect
Screen Cracks
Drops
Spills
24/7 Claims
Protect New or Used MacBooks
2 Year Warranty Price
3 Year Warranty Price
Deductible

Upsie
$121.99
$179.99
$25.00

Allstate®
$229.99
$199.99
$75.00

AppleCare+®
-
$199.00
$99 or $299

Upsie’s Protection Includes:

Screen Failure & Cracks

Upsie covers manufacturer issues with screens including dead pixels and other display problems. Upsie laptop plans protect cracked screens resulting from accidents.

Drops

Upsie accident protection covers damage to your device from drops, including cracks and broken hardware.

Liquid Damage

Upsie covers damage as a result of liquid spills or submersion.

Power Failure

Upsie covers power failure, power shorts, internal cord replacement, and internal non-removable battery issues.

Motherboard & Other Internal Computer Failure

Upsie covers manufacturer defects and non-accidental failures to motherboards, logic boards, graphic cards, computer chips, fans, rotors, and other internal parts.

Wifi Failure

Upsie covers any issues with your wifi or network connectivity from manufacturer defect.

RAM Failure

Upsie covers any issues related to internal memory.

Mechanical Failure

Upsie covers manufacturer defects and accidental failures to all mechanical parts including internal disk drivs, logic boards, mother boards, graphics cards, cpu and more

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options :

Unlimited Claims up to the Purchase Price of Your MacBook

Local Repair

Work with one of our certified repair shops near you to have your Macbook fixed.

You can also request to get your computer repaired by Apple and we’ll reimburse you.

Ship It In

Free round-trip shipping to be fixed at our certified repair center.

Shipping method is 2-Day. We will ship a box to you for safe travels for your MacBook to our repair center.

Replacement

If the cost of repair is not feasible we will replace your MacBook.

MacBook must be sent in for diagnostic testing before being issued a replacement.

How it Works:

Buy & Activate Your MacBook Warranty

You have 60 days after purchasing your new, used or refurbished MacBook to get an Upsie warranty. Post-purchase, activate your Upsie warranty by uploading a picture or copy of your MacBooks receipt in your Upsie account.

Coverage Starts

Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

Make a call or fill out an online form 24/7/365 to start your claim. A real person will walk you through your claim and let you know on your first call if it is covered. On rare occasions we will ask for a picture of your MacBook for verification. After your claim is approved, our representatives will schedule an appointment with a local repair center, or send you a label and supplies so you can ship your MacBook into our certified repair center.

Q

Is there a limit to the number of claims I can make on my MacBook?

A

We will cover an unlimited number of claims up to the purchase value of the device. For example, if you have a MacBook with a purchase value of $999.99, and the repair costs are $249.99, then you would have $750.00 remaining in claims.

See All

"Upsie has always been PROFESSIONAL, REPUTABLE and EASY to work with! I would never use another warranty company. Thanks UPSIE!"

- Louis F

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