How does my tool or outdoor equipment product get repaired?

After you submit your claim, the representative will present you with the repair options that make the most sense for the device. We recommend bringing it into one of our local repair partners or mail it in for repair (depending on the size).

Can I buy a protection plan on a used/refurbished tool or outdoor equipment product?

Yes! Starting March 24, 2023 you can buy a protection plan for your used or refurbished tool or outdoor equipment as long as your device has no damage, comes with at least a 30-day seller or manufacturer warranty, you purchased your device within the last 4 years, and its original MSRP before tax and discounts was at or below $1,499.99.

Do you cover my model of tool or outdoor equipment product?

We're able to cover most models of Tools or Outdoor Equipment as long as it is in good working condition with no physical damage and it was purchased within the last 4 years. We're not able to protect the model if the original price before tax and discounts was more than $1,499.99. Upsie is not able to protect international models, or devices purchased outside of the United States.

Can I cancel my protection plan and receive a refund?

Yes, you can cancel your protection plan at any time. For all plans purchased after March 24, 2023, if you cancel your plan within 90 days of purchase, you will receive a full refund (if there are no approved claims.) If you cancel your plan after 90 days, your coverage will conclude at the end of the current billing period and there will be no refund.

Outdoor, Tool, and Grill Coverage Highlights:

Purchases in the last 4 years are eligible.
Cancel anytime - full refund in the first 90 days!
Up to 2 claims per rolling 12 month period.
90 day waiting period for first claim.*

Protect any outdoor equipment purchased in the last 4 years!
No receipt required.

Any outdoor equipment model is eligible as long as it is in good working condition with no physical damage and the original price of the device before tax and discounts was $1,499.99 or less.

Buy Monthly Coverage for Your New or Used Grill, Lawn Mower, or Other Power Tools

Q: I just purchased my protection plan, when can I make my first claim?

All devices require a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.

Complete coverage for all of your outdoor tools and equipment.

What are you protecting today?

What brand of tool or outdoor equipment are you protecting today?

$3.99/month

$0.00 Deductible

Terms & conditions

Upsie’s Protection Includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Cooling Issue

Upsie covers malfunctions resulting from heating or cooling problems with your product.

Repair Options :

Take a look at your options for repairing your equipment quickly.

Local Repair

In the event of a manufacturer’s defect, work with one of our certified repair shops near you to repair your small tools. For large tools, we’ll help schedule an in home repair.

Ship It In

If there are no repair options conveniently located to you, a representative can provide you with a prepaid shipping label to send your item to a repair facility. Please keep in mind that you may be responsible for some or all of the shipping, packaging, and insurance costs. It's important to protect your item with bubble wrap or other materials to ensure it arrives safely, as we are not responsible if additional damage or something happens to it during shipping.

Replacement

If the cost of repair is not feasible, a claims representative will work to find a replacement device.

How it Works:

Buy & Activate Your Grill, Lawnmower, or Power Tool Protection Plan

Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your outdoor equipment or tools or anytime after that. Activate your plan in your Upsie account by entering some basic device information.

*Protection Start Date

All equipment requires a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.

Make a Claim

Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.

Q

Is there a limit to the number of claims I can make on my tool or outdoor equipment product?

A

You can make 2 claims per 12 month rolling period.

See All

"I am so glad I tried Upsie. I didn’t know I would have to use them so soon, but they are well worth it. They did everything professionally. Easy filing a claim, & getting repairs done with no hassle. I highly recommend them to anyone seeking peace of mind..."

- Calvin

New! Smartphone Subscriptions

Outdoor, Tool, and Grill Coverage Highlights:

Buy Monthly Coverage for Your New or Used Grill, Lawn Mower, or Other Power Tools

Complete coverage for all of your outdoor tools and equipment.

Upsie’s Protection Includes:

Mechanical Failure

Power Failure

Cooling Issue

Repair Options :

Local Repair

Ship It In

Replacement

How it Works:

Q

A

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