How does my tool or outdoor equipment product get repaired?

You can take your tool or outdoor equipment product to a local repair shop or let us take care of it! We will pay for round-trip shipping to and from our certified repair center. It will be diagnosed, repaired, and then sent back to you in working order.

Can I buy a warranty on a used/refurbished tool or outdoor equipment product?

Yes! Starting May 15, 2020 you can buy a warranty for your used or refurbished tool or outdoor equipment as long as you purchased your device within the last 60 days.

I just purchased my warranty, when can I make my first claim?

You must wait until 31 days after you buy your warranty to make a claim.

Do you cover my model of tool or outdoor equipment product?

Yes, we cover all models of tool or outdoor equipment as long as there is at least a 90-day manufacturer's warranty or a 30-day seller's warranty on it (the vast majority do). Upsie is not able to protect international models as the companies often do not ship replacement parts to the United States.

Can I cancel my warranty and receive a refund?

Yes, you can cancel your warranty, often for a full or partial refund. When you cancel your plan within 30 days of plan purchase and have not made an approved claim, you will receive a full refund. If you cancel your plan after 30 days of warranty purchase and have not made a claim, you will receive a prorated refund based on how many days remain on your warranty term minus a 10% cancellation fee calculated from the prorated amount. Refunds are not available on any warranty plan with an approved claim.

Buy protection for your grill, lawn mower, or other power tools

Great coverage, low prices

If you depend on your tools, your tools need Upsie warranty protection

Upsie + Klarna

Protect Your Tech Now. Pay Later

What are you protecting today?

What brand of tool or outdoor equipment are you protecting today?

Full Retail Price (Before Tax and Discounts)

Choose your Warranty

Eligibility limited to tool or outdoor equipment purchased in the last 60 days

2 Year Warranty

$5.14

No Deductible

3 Year Warranty

$7.78

No Deductible

Terms & conditions

Upsie’s protection includes:

Mechanical Failure

Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.

Power Failure

Upsie covers power failure, power shorts, and internal cord replacement.

Cooling Issue

Upsie covers malfunctions resulting from heating or cooling problems with your product.

Transfer to New Owner

Gift or Sell your device with an Upsie Warranty.

Repair Options

To get you back to working order in no time, take a look at your options for repairing a phone.

Local repair

Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.

Ship it in

Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.

Replacement

If the cost of repair is not feasible we will replace your device.

How it Works:

Buy & Activate Your Grill, Lawnmower, or Power Tool Warranty

Ignore the warranty add-on when you purchase your new or used grill, lawnmower, or power tool. You can get an Upsie warranty up to 60 days later! After you purchase your Upsie warranty, activate it by uploading a picture or copy of your receipt in your Upsie account.

Coverage Starts

Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)

Make a Claim

Talk with our US-based claims center 24/7/365 to file your claim. A real person will let you know on that call if the claim is covered and walk you through your options to get your equipment working again. Our claims center will collect any deductibles right over the phone.

Q

Is there a limit to the number of claims I can make on my tool or outdoor equipment product?

A

We will cover an unlimited number of claims up to the purchase value of the tool or outdoor equipment product. For example, if you have an tool or outdoor equipment product with a purchase value of $799.99, and it costs us $249.99 to repair it, then you would have $550.00 remaining in claims.

See All

"I am so glad I tried Upsie. I didn’t know I would have to use them so soon, but they are well worth it. They did everything professionally. Easy filing a claim, & getting repairs done with no hassle. I highly recommend them to anyone seeking peace of mind..."

- Calvin