Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.
Upsie covers power failure, power shorts, and internal cord replacement.
Upsie covers malfunctions resulting from heating or cooling problems with your product.
Take a look at your options for repairing your equipment quickly.
In the event of a manufacturer’s defect, work with one of our certified repair shops near you to repair your small tools. For large tools, we’ll help schedule an in home repair.
If there are no repair options conveniently located to you, a representative can provide you with a prepaid shipping label to send your item to a repair facility. Please keep in mind that you may be responsible for some or all of the shipping, packaging, and insurance costs. It's important to protect your item with bubble wrap or other materials to ensure it arrives safely, as we are not responsible if additional damage or something happens to it during shipping.
If the cost of repair is not feasible, a claims representative will work to find a replacement device.
Buy & Activate Your Grill, Lawnmower, or Power Tool Protection Plan
Skip the overpriced retailer plan. Buy your Upsie protection plan when you pre-order your outdoor equipment or tools or anytime after that. Activate your plan in your Upsie account by entering some basic device information.
*Protection Start Date
All equipment requires a 90 day waiting period before you can make a claim, unless your device is brand new and was purchased in the last 30 days and you provide your receipt during activation to waive the claims waiting period.
Make a Claim
Log into your Upsie account to start your claim 24/7. During business hours, the claims representative will let you know if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.
Is there a limit to the number of claims I can make on my tool or outdoor equipment product?
You can make 2 claims per 12 month rolling period.
"I am so glad I tried Upsie. I didn’t know I would have to use them so soon, but they are well worth it. They did everything professionally. Easy filing a claim, & getting repairs done with no hassle. I highly recommend them to anyone seeking peace of mind..."
- Calvin
April 28, 2023
Purchasing a protection plan on a lawn mower is recommended.
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