Dewalt is well-known for producing high-quality power tools
. The brand is a top choice among many professionals in the construction and renovation fields. As a respected brand with a great history, Dewalt offers a warranty for each power tool it sells.
In this short guide, you’ll find answers to your questions about Dewalt power tool warranties. In the process, you may discover some limitations in that warranty that you don’t like. If that’s the case, you’ll want to read about an even better option than Dewalt’s warranty: an extended power tool warranty from Upsie
What Kinds of Warranties Does Dewalt Offer?
DeWalt offers several different kinds of warranties
, depending on the sort of product that you purchased. Look for a warranty sticker on the packaging to know where to start. Unfortunately, some of these are similarly named, and it can be a bit confusing which one is which.
No Break Guarantee
The company’s no-break guarantee is limited to a few types of drill bits. It’s a pretty great guarantee, though. No matter the reason, if your drill bit fails and the anchor wear mark is still visible, the company will replace it for free — no questions asked.
To take advantage of the no-break guarantee, visit a Dewalt service center or call 1-800-4DEWALT.
3 Year Limited Warranty
The most common warranty from Dewalt is the three-year limited warranty. Most tools purchased after 2004 will have this warranty package.
For three years, the company will repair any defects discovered due to faulty materials or workmanship. Normal wear and tear, accidental damage, or intentional abuse are not covered under this limited warranty. Attempting to repair the tool yourself can also void this warranty.
This three-year plan also includes one year of free service. If your tool becomes worn in the first year through the process of normal use, the company will maintain the tool and replace parts as necessary.
Products protected with a three-year limited warranty also include a 90-day money-back guarantee. Whatever the reason, if you’re not satisfied, you can get a full refund within this window.
7 Year Limited Liability Warranty
Some products are covered under a seven-year limited liability warranty. This plan is similar to the three-year plan, including the one-year service contract and the 90-day money-back guarantee.
Products on the seven-year plan also have free warning label replacement. Simply call 1-800-4DEWALT for free replacements of labels that have become worn or have gone missing.
Full Lifetime Warranty
The full lifetime warranty is hands down the best warranty that Dewalt has. Unsurprisingly, this warranty is only included with their best and most expensive tools – the ones in their Mechanics Tools line. If you’re fortunate enough to own tools in this line, just about any failure for any reason will be replaced by the company. You don’t even have to provide proof of purchase.
The only exception here is damage from “incidental or consequential damages,” a legal term defined here
. The short version is this: unless you’re doing something truly reckless with your Dewalt Mechanics Tools, the company will replace the tool if it breaks.
Limited Lifetime Warranty
The limited lifetime warranty sounds like just about the best one for those who aren’t buying the high-end Mechanics Tools products. But in reality, this warranty is one of the worst in the lineup. It sounds like it’ll protect your tools for a lifetime. But if you read the fine print, this warranty only protects the tool “for its useful life.”
This length of time is left undefined for general hand tools. But there is a surprising clarification for a large subset of tools. Dewalt says this: “not to exceed one year for products with electrical or electronic components.”
So if you buy a Dewalt tool that has electrical or electronic components and a “limited lifetime warranty,” Dewalt is quietly saying that the device has a useful life of just one year.
To say it more plainly, it’s a one-year limited warranty, and that’s it.
How Do I Use a Dewalt Power Tool Warranty?
Using a Dewalt warranty is usually pretty straightforward. Don’t return the broken product to the store unless it’s within the 90-day return period. Instead, call 1-800-4DEWALT to begin the process.
Is There Anything that the Dewalt Power Tool Warranty Doesn’t Cover?
Yes. For most plans, accidental or intentional damage is not covered. Liquid damage isn’t covered, nor is normal wear and tear. Damage to accessories is not covered, nor is damage from an unauthorized repair attempt.
Dewalt Denied a Repair. Where Can I Get Broader Coverage?
Unfortunately, denied repairs are a reality with just about any manufacturer warranty. In Dewalt’s case, the limited lifetime warranty on devices with electronic components is the real kicker. Many owners don’t realize the one-year limitation and get stuck without any real coverage.
If your tool is more than a few months old, it’s likely too late to get broader coverage from a third-party extended warranty provider. But for new or recent purchases, you do have options. An extended warranty from Upsie
can fill in the gaps in your Dewalt coverage.
Choose from two or three years of reliable coverage, including mechanical, power failure, and cooling issues. Upsie also lets you choose local repair when feasible.
If you’re looking for more coverage than you’re getting with Dewalt, Upsie is the company to choose. Get started with an Upsie extended warranty today!