What was the price of your phone before tax and deductions?
Within 60 days of purchase of a new Samsung Galaxy S20, S20+, or S20 Ultra 5G
Upsie accident protection covers screen cracks or damage as a result of accidents and drops. Limited to accidental protection plans.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
Buy & Activate Your Galaxy Warranty
When you purchase your new Samsung Galaxy phone, say no to the retailer warranty. You have up to 60 days after purchase to protect it with Upsie. Simply upload a picture or copy of your receipt in your Upsie account to activate coverage.
Upsie accidental protection begins immediately when you purchase your Galaxy phone and Upsie warranty on the same day. When you buy your Upsie warranty on any day after you purchase your phone, Upsie accidental protection starts on the 31st day after warranty purchase. Upsie protection also extends Samsung’s 1-year manufacturer warranty. This protection begins on day 366 after your phone’s purchase date. You may be directed to Samsung if your phone experiences a manufacturer defect and is less than one year old.
Make a Claim
You can make a claim 24/7/365 online or by phone. We will let you know on the first call if your claim is covered and explain repair options. A picture of the device may be required for verification. Our representatives can even schedule a repair appointment for you! Your deductible will be collected at this time, too.
Common answers to frequently asked questions
My smartphone is leased. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.