How to Select a Phone Repair Shop for Your Broken Phone

If you find yourself with a defective phone, you’ll want to get your phone repaired ASAP at a phone repair shop. Unfortunately, choosing a phone repair shop can be extremely daunting. If you don’t know much about phone repairs, it can be hard to know what to look for in a repair technician. Here are five things to look for when finding a repair shop.

1. Services Offered

Look at the repair shop and technician’s list of offerings to ensure they are knowledgeable in all areas of phone repair. For example, if you are looking to get a broken phone screen repaired, you’ll also want to make sure they are capable of handling mechanical defects. In addition, phone technology is so interconnected that you’ll want to hire a repair technician who knows all the ins and outs of phones and how to repair various problems.

2. Certifications

Like plumbers and electricians get certified to show their training and expertise, repair technicians can also have certifications. One example is the Master Certified Electronics Technician for technicians with six years of experience or training. Certifications show a repair technician's expertise and professionalism so that you can trust them with your devices.

3. Years of Experience

The more years of repair experience they have, the more likely they know what they are doing. If they’ve been repairing phones or other devices for a few years, they’ve probably repaired phones with the same problem you’re having. The more experience they have, the more you can place your trust in them.

4. Price

If you need a phone repair and it’s not under warranty, you’ll have to pay a repair fee. For the most part, repair fees will be pretty comparable shop to shop, but make sure you do some research to find a reasonable price. You don’t want to pay too little for an inexperienced technician, but you also don’t want to pay more than is fair. Find out what a typical price is and what’s standard in your area, and select repair technicians whose fees reflect that.

5. Customer Reviews

Always check customer reviews. Of course, a repair technician will claim they are experienced and offer high-quality service, but customer reviews will tell you the truth. Look at the shop’s overall star rating and individual reviews on Google Reviews or Yelp. Reviews will tell you more about how the technician handled the repair, their customer service, fairness in price, and more.

Upsie Can Help Find a Phone Repair Shop

Upsie offers extended warranties for electronics and helps customers find experienced and professional repair technicians in the area. Through the entire repair process, Upsie guides its customers. In addition, Upsie’s claims center is open 24/7/365. From there, customer service representatives can help you schedule a repair with a local certified repair technician.
Upsie customers can also choose to mail their device to an Upsie-certified repair center with free roundtrip shipping. Upsie’s phenomenal customer service will help you choose the best repair center near you and is always available for any questions customers might have.

Phone Warranty

In addition to helping you choose a repair center, Upsie’s Smartphone Subscription Warranties are affordable. Upsie’s phone warranties are much more affordable than competitors and cover manufacturing defects, screen cracks, spills, drops, and more. Whether your phone experiences a defect or accidental damage, Upsie’s warranty plans will cover the repair costs.
A Smartphone Subscription for a $1099 iPhone 13 Pro Max only costs $9.99 per month with a $0 deductible for cracked screen repairs and a $109 deductible for other repairs. A similar plan would cost $408 from Verizon or $432 from AT&T.
Upsie will also cover all costs of repairs. If a certified repair technician cannot repair the device, Upsie will replace the device for $149.
With an Upsie phone warranty plan, you don’t need to go through the process of choosing a repair technician on your own and can save yourself from paying expensive repair fees. Protect your devices and save money with Upsie.

Learn More About Smartphones:

Return to all posts

* This article is over 6 months old and may or may not be updated.