Verizon Phone Insurance Overview
With 121.3 million subscribers, according to its 2Q 2021 Earnings Conference Call Webcast
, Verizon is currently the largest wireless carrier in the United States. While it's unclear precisely what proportion of its customers pay for Verizon insurance and device protection, many smartphone owners who do are spending over $200 annually for the privilege.
Verizon charges these customers every month unless they cancel, with the amount billed directly to their Verizon accounts. Yet, many customers don’t realize they're overpaying significantly for warranty coverage. Furthermore, Verizon's phone insurance and device protection services suffer from a number of limitations.
For example, despite paying hundreds for coverage, Verizon customers must also pay a deductible of up to $249
when making a claim. At the same time, Verizon limits claims to three per year. So, what happens if Verizon phone insurance customers find themselves having more than three mishaps in a given 12-month period? In this instance, even though the customer paid $200 or more for protection, they don't have protection.
Because of the high costs, customers should avoid purchasing Verizon phone insurance.
Verizon Phone Insurance Cost
Verizon charges its subscribers $17 per month for insurance and device protection on smartphones like the Samsung Galaxy and Apple iPhone. That's $204 annually. So, should a Verizon phone insurance customer make the maximum of three permitted claims in one year, they'll pay a total of over $950 ($204 + $249 + $249 + $249).
That's more than customers are likely to pay for coverage elsewhere.
, for example, a protection plan costs just $7.99 per month.
What's more, Upsie's claims are affordable. Upsie's cracked screen repair deductible is $0, meaning that customers pay nothing when they need to repair a cracked screen. Customers pay a deductible of only $75 for other repairs and $150 for replacements. You can save hundreds of dollars by avoiding Verizon insurance and choosing Upsie protection plans instead.
Other Reasons Not to Buy Verizon Phone Insurance
High prices and limited claims aren't the only downsides to Verizon phone insurance and device protection. In fact, these are just some of many issues reflected in thousands of online reviews for Verizon phone insurance and its underwriter, Asurion
Asurion Underwrites Verizon Coverage
Verizon's smartphone insurance and device protection services are underwritten by Asurion
. Asurion also provides insurance packages for T-Mobile customers and shoppers at big-box retail stores, including Walmart, Staples, and Home Depot.
Consumers also criticize Asurion on various other fronts. Nowhere is this more apparent than in the 2,000 or more complaints currently listed on the company's Better Business Bureau page
Verizon Phone Insurance Customer Reviews
Many Verizon subscribers have also taken to other platforms to complain about the service, often focusing on the brand's insurance and device protection offering. As a result, Verizon is rated 'Bad' by the leading consumer review website, Trustpilot, based on over 2,100 reviews
Ex-employees have also spoken out
less than favorably, particularly regarding Verizon's phone insurance plans and coverage.
Switch From Verizon to Upsie Protection Plans
Protection Plans with Upsie boasts numerous benefits in terms of cost and coverage. Further perks include protection against manufacturing defects, screen cracks, drops, and spills. In addition, Upsie also covers battery, power, touchscreen, camera, audio, Bluetooth, and Wi-Fi failures. With an Upsie protection plan, users can expect:
- Clearly outlined coverage
- Low, competitive prices
- Customer claims services available online 24/7
Any smartphone, new or old is a qualifying product, so purchase an Upsie smartphone protection plan at any time! Because Upsie doesn't have a smartphone eligibility window, you can purchase an Upsie protection plan for almost any model of smartphones.
Visit Upsie.com or download the Upsie app
to get started.
Learn More About Smartphones: