Samsung offers an optional extended warranty for smartphones. This warranty, called Samsung Care+, has several tiers for different phones and offers different plans depending on the type of protection that you’re interested in. Overall, their warranty plans are hard to understand at first glance.
What Does Samsung Care+ Cover?
Samsung Care+ covers manufacturing defects and accidental damage. It excludes damage caused by misuse, natural disasters, modifications, or cosmetic damage. Overall, the plan offers basic coverage. In addition, Samsung offers a protection plan called
Samsung Care+ with Theft and Loss. This plan will replace your device if it is lost or stolen during the warranty period; however, the upgrade is incredibly expensive.
To get Samsung Care+, you must enroll the new mobile device on Samsung.com at the time of purchase. You cannot purchase this plan for old or used devices.
How Much Does Samsung Care+ Cost?
Samsung Care+ categorizes its prices based on four different tiers. Depending on your phone model, the cost of your plan will vary. For example, if you have a Galaxy Fold, you will pay $11 per month for the standard plan and $17.99 for the plan that includes coverage for theft.
Here’s a breakdown of Samsung’s tiered pricing:
Tier |
Cost of Samsung Care+ per month |
Cost of Samsung Care+ with Theft and Loss per month |
Example Devices Covered under the plan |
1 |
$3.00 |
$7.99 |
A51, A52 5G, A53, XCover Pro/td> |
2 |
$5.00 |
$12.99 |
Note 9, Note 10, S10, S10 Lite, S20 FE, S21 |
3 |
$8.00 |
$16.99 |
S10+, S20+, S21+ 5G, S22+, Note 10+, Note 20 5G |
4 |
$11.00 |
$17.99 |
Galaxy Fold, Galaxy Fold 2 5G, Galaxy Z Flip, Galaxy Z Flip 5G |
Samsung also charges deductibles for repairs and replacements. Again, their tiered pricing plan makes their deductible ranges confusing. For the standard Samsung Care+, the deductible is $99 for phone replacements (as a result of accidental damage) and $29 for cracked screen repairs.
For Samsung Care+ with Theft and Loss, you’ll pay significantly more in deductibles. Here’s a breakdown of the tiered deductible pricing:
Type of Damage |
Lost or Stolen |
ADH Replacement |
Non-ADH Repair |
Cracked Screen Repair |
Tier 1 Deductible Cost |
$149 |
$99 |
$99 |
$29 |
Tier 2 Deductible Cost |
$229 |
$99 |
$99 |
$29 |
Tier 3 Deductible Cost |
$269 |
$99 |
$99 |
$29 |
Tier 4 Deductible Cost |
$499 |
$249 |
$249 |
$249 |
This means that if you have a Galaxy Fold and you crack the screen, you’ll pay a deductible of $249 to get the screen repaired. Overall, the deductible cost for tier 4 phones is prohibitively expensive.
What Does Upsie Cover?
Upsie’s Smartphone Subscription Warranties are comprehensive. With Upsie, you gain coverage for the following:
- Cracked screens
- Liquid damage
- Drops and falls
- Manufacturing defects
- Battery failure
- And more
Upsie’s warranties are also available for old and used phones. This means that you can purchase the Upsie Smartphone Subscription for any smartphone as long as it is in proper working condition. For example, if you purchased your phone two years ago and have lost your purchase receipt, you can still purchase an Upsie warranty subscription plan. This policy makes Upsie unique since most warranty plans only cover new phones.
How Much Does Upsie Cost?
For an Upsie Smartphone Subscription, you’ll pay $9.99 per month. There is no deductible for cracked screens. This means that if you have a Galaxy Fold and you crack the screen, you’ll pay $0 for the repair. For other accidents (such as water damage), the deductible is $109, and the deductible is $149 for replacements.
Customers can make two claims per rolling 12-month period, and customers can keep the same plan on their smartphone for up to five years. You can cancel the Upsie Smartphone Subscription at any time with no fees or penalties.
Upsie Versus Samsung Care+
Both Upsie and Samsung Care+ cover accidental damage and manufacturing defects. If you have a phone that Samsung would classify as “tier 4,” Upsie is the obvious choice. Not only is Upsie’s monthly subscription cost more affordable than Samsung Care+’s tier 4 plan, but Upsie also has a lower deductible price for screen repairs.
Most importantly, Upsie’s warranty costs are transparent.
How to Cancel Samsung Care+
If you cancel your Samsung Care+ plan within the first 30 days, you’ll receive a full refund. To cancel, you can call 1-866-371-9051 and speak with a 24/7/365 agent. Or can also go to My Subscriptions on Samsung’s website. If neither of those options work, you can also email Asurion at
[email protected].
After canceling your Samsung Care+ plan, head over to
Upsie.com and purchase an affordable and comprehensive Subscription Warranty. Upsie’s Smartphone Subscriptions pair perfectly with your new Samsung device.
Upsie strives to make smartphone warranties easier, more transparent, and accessible.
Contract Upsie today.
Learn More About Smartphones: