Upgraded my iPhone this weekend. First thing I did when I activated it? Got myself an @UpsieHQ protection plan. Second thing? A screen protector because apparently I’m that person now. #shoplocal
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iPhone 11 Extended Warranty
Buy coverage for your new iPhone
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What was the price of your phone before tax and deductions?
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2 Year Warranty
w/Accident Protection
w/Accident Protection
$109.99
$75 Deductible
Within 60 days of purchase of all new iPhones including iPhone 11, iPhone XS, iPhone XR, iPhone X, iPhone 8
Upsie’s protection includes:
Cracked Screen
Upsie accident protection covers screen cracks or damage as a result of accidents and drops. Limited to accidental protection plans.
Liquid Damage
Upsie covers damage as a result of liquid spills or submersion. Limited to accidental protection plans.
Battery Failure
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Power Failure
Upsie covers power failure, power shorts, and internal cord replacement.
Touch Screen Failure
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Camera Failure
Upsie will fix your device if the camera mechanicals malfunctions. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Headphone Jack Failure
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Audio Failure
Upsie covers all manufacturer issues related to audio and speakers.
Wifi Failure
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Bluetooth Failure
Upsie covers problems with bluetooth connectivity and sensors.
Repair Options
To get you back to working order in no time, take a look at your options for repairing a phone.
Local repair
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
If you have an iPhone, you can request to get it repaired at the Genius bar and we’ll reimburse you.
Ship it in
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
Replacement
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
How it works
Buy & Activate Your iPhone Warranty
Skip the high cost of buying AppleCare+ when you get your new iPhone. You can buy an Upsie iPhone warranty when you pre-order your iPhone or up to 60 days after you buy it. Post purchase, activate your Upsie coverage by uploading a picture or copy of your receipt to your account.
Coverage Starts
iPhone warranty coverage extends Apple’s manufacturer warranty, so you get the same coverage for longer. Upsie coverage begins the day after the manufacturer warranty ends. You may be directed to Apple if your iPhone is still under their manufacturer warranty. Plans also include accident protection against drops and spills. If you buy your iPhone and Upsie warranty on the same day, Upsie iPhone accident protection begins immediately. Similarly, if your phone is being shipped, and you purchase your warranty before it arrives, coverage will begin the day you receive your iPhone. If you buy your Upsie warranty on any day after you buy your iPhone, Upsie accident protection begins on the 31st day after you buy the warranty.
Make a Claim
Talk to our US-based claims center 24/7/365 to file your claim. A real person will let you know if the claim is covered and walk you through options to get your iPhone fixed at a Genius Bar or certified repair facility. Our claims center will collect your deductible over the phone. In rare cases, you may be required to send in a picture of your broken iPhone for verification.
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FAQ's
Common answers to frequently asked questions
Q
My smartphone is leased. Can I still buy a warranty?
A
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.