New or Used?
Not sure? Read our definitions
What was the price of your phone before tax and discounts?
Eligibility limited to OnePlus phones purchased in the last 120 days
Upsie accident protection covers screen cracks or damage as a result of accidents and drops.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
Buy & Activate Your Warranty
Say no to the retailer warranty offered when you buy your phone. Upsie warranties are available up to 120 days after your phone purchase date. Upload a picture or copy of your phone’s receipt in your Upsie account to activate the coverage.
The Upsie smartphone warranty includes two types of coverage: extended manufacturer and accidental damage. Extended manufacturer coverage begins the day after the manufacturer warranty ends. Accidental damage coverage begins immediately, if you buy your phone and Upsie warranty on the same day. If you buy a used/refurbished phone, or if you buy your Upsie warranty on any day after your phone, there’s a 31 day waiting period before you can make a claim.
Make a Claim
File a claim 24/7/365 by filling out a form in your account or by calling our claims center. A real person will review your claim and let you know on the first call if it is covered. A picture of the phone may be required for verification. After the claim is approved, we will collect your deductible and locate a certified repair shop for you.
Common answers to frequently asked questions
I leased my OnePlus phone. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.