Upsie accident protection covers screen cracks or damage as a result of accidents and drops.
Upsie covers damage as a result of liquid spills or submersion.
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Upsie covers power failure, power shorts, and internal cord replacement.
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Upsie will fix your device if the camera mechanicals malfunction. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Upsie covers all manufacturer issues related to audio and speakers.
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Upsie covers problems with bluetooth connectivity and sensors.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
You can request to get your smartphone repaired at your preferred repair location and we'll reimburse you.
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
Buy & Activate Your Warranty
Skip the overpriced retailer plan. Buy your Upsie warranty when you pre-order your phone or anytime after that. Activate your plan in your Upsie account by entering some basic device information.
Warranty Coverage Starts
If you purchased your device in the last 30 days, provide your receipt during activation to waive the claims waiting period, or wait 90 days before you can make a claim. Protection for accidents starts immediately after one of these is complete.
Make a Claim
File a claim 24/7/365 with real people. They will let you know on the first call if your claim is covered and collect your deductible (if applicable). Then they’ll help you schedule a repair appointment.
I leased my OnePlus phone. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.
"Great prices for comparable plans in paper. Easy to pick the right plan and the customer service in this part of the process was helpful and friendly. Have not needed to use any of the plans so I cannot comment on that yet. But good start so far."
- Guillermo R
September 27, 2022
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