Buy coverage for your new or used OnePlus
Did you buy your OnePlus new or used?
Not sure? Read our definitions
What was the price of your OnePlus before tax and discounts?
w/Accident Protection
Eligibility limited to OnePlus phones purchased in the last 120 days
Upsie’s protection includes:
Cracked Screen
Upsie accident protection covers screen cracks or damage as a result of accidents and drops.
Liquid Damage
Upsie covers damage as a result of liquid spills or submersion.
Battery Failure
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Power Failure
Upsie covers power failure, power shorts, and internal cord replacement.
Touch Screen Failure
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Camera Failure
Upsie will fix your device if the camera mechanicals malfunctions. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Headphone Jack Failure
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Audio Failure
Upsie covers all manufacturer issues related to audio and speakers.
Wifi Failure
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Bluetooth Failure
Upsie covers problems with bluetooth connectivity and sensors.
Repair Options
To get you back to working order in no time, take a look at your options for repairing a phone.
Local repair
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
Ship it in
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
Replacement
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
How it works
Buy & Activate Your Warranty
Say no to the retailer warranty offered when you buy your phone. Upsie warranties are available up to 120 days after your phone purchase date. Upload a picture or copy of your phone’s receipt in your Upsie account to activate the coverage.
Coverage Starts
The Upsie smartphone warranty includes two types of coverage: extended manufacturer and accidental damage. Extended manufacturer coverage begins the day after the manufacturer warranty ends. Accidental damage coverage begins immediately, if you buy your phone and Upsie warranty on the same day. If you buy a used/refurbished phone, or if you buy your Upsie warranty on any day after your phone, there’s a 31 day waiting period before you can make a claim.
Make a Claim
File a claim 24/7/365 by filling out a form in your account or by calling our claims center. A real person will review your claim and let you know on the first call if it is covered. A picture of the phone may be required for verification. After the claim is approved, we will collect your deductible and locate a certified repair shop for you.
Don't overpay for reliable extended warranties
FAQ's
Common answers to frequently asked questions
Q
I leased my OnePlus phone. Can I still buy a warranty?
A
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.