Accidental damage and mechanical breakdown coverage
Price as of Oct 13, 2021 for a $499 Pixel 5
Upsie accident protection covers screen cracks or damage as a result of accidents and drops.
Upsie covers damage as a result of liquid spills or submersion.
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Upsie covers power failure, power shorts, and internal cord replacement.
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Upsie will fix your device if the camera mechanicals malfunction. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Upsie covers all manufacturer issues related to audio and speakers.
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Upsie covers problems with bluetooth connectivity and sensors.
Gift or Sell your device with an Upsie Warranty.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
You can request to get your smartphone repaired at your preferred repair location and we'll reimburse you.
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
Buy & Activate Your Pixel Warranty
Skip the warranty add-on when you order your new Google Pixel phone. You have up to 120 days to purchase an Upsie warranty. Easily activate your coverage by uploading a copy of your Pixel’s receipt in your Upsie account.
If you buy your phone the same day as your warranty, your coverage starts the same day. If you order your phone and buy your warranty before it arrives, your coverage starts the day your phone is delivered. Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)
Make a Claim
Our USA claims center is open 24/7/365 and phones are answered by people, not machines. They will let you know on your first call if the claim is covered. Occasionally, photo verification is required. Once approved, a representative will collect your deductible and walk you through repair options. They can even schedule an appointment for you.
My smartphone is leased. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.
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