Did you buy your Pixel new or used?
Not sure? Read our definitions
What was the price of your Pixel before tax and discounts?
Eligibility limited to Google Pixel phones purchased in the last 120 days
Upsie | SquareTrade® | Verizon® | T-Mobile® | Google Preferred Care® | |
---|---|---|---|---|---|
Manufacturing Defect | ✔ | ✔ | ✔ | ✔ | ✔ |
Screen Cracks | ✔ | ✔ | ✔ | ✔ | ✔ |
Drops | ✔ | ✔ | ✔ | ✔ | ✔ |
Spills | ✔ | ✔ | ✔ | ✔ | ✔ |
24/7 Claims | ✔ | ✔ | ✔ | ✔ | ✔ |
Protect New or Used Phones | ✔ | ✔ | ✔ | ✔ | ✘ |
1 up Front Payment | ✔ | ✔ | ✔ | ✔ | ✔ |
Pay in Installments | ✔ | ✔ | ✔ | ✔ | ✔ |
Can purchase protection after buying your phone | ✔ | ✔ | ✔ | ✔ | ✘ |
2 Year Warranty Price | $105.99 | $215.76 | $264.00 | $336.00 | $149.00 |
Price per month of coverage (2 year) | $4.42 | $8.99 | $11.00 | $14.00 | $6.21 |
Deductible | $75.00 | $149 | $199 | $249 | $99 or $129 |
Price as of Nov 18, 2020 for a $699 Pixel 5. *Installments managed through PayPal Pay in Four®. Applied at checkout.
Upsie accident protection covers screen cracks or damage as a result of accidents and drops. Limited to accidental protection plans.
Upsie covers damage as a result of liquid spills or submersion. Limited to accidental protection plans.
Upsie covers battery and power source failure, including wiring to the battery and battery shorts.
Upsie covers power failure, power shorts, and internal cord replacement.
Upsie will fix your device if the touch screen becomes unresponsive or is not usable.
Upsie will fix your device if the camera mechanicals malfunctions. Plans with accidental damage coverage cover cracked lenses, broken zoom, and other accidental damage.
Upsie covers malfunctioning headphone jack failure resulting in poor sound quality, microphone use, and volume control.
Upsie covers all manufacturer issues related to audio and speakers.
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Upsie covers problems with bluetooth connectivity and sensors.
To get you back to working order in no time, take a look at your options for repairing a phone.
Work with one of our certified repair shops near you to have your phone fixed the same day in most cases.
Free round-trip shipping to our certified repair center, where we will fix your phone in less than 24 hours once received.
Repair time assumes parts are in stock. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your Smartphone.
Device must be sent in for diagnostic testing before being issued a replacement.
Buy & Activate Your Pixel Warranty
Skip the warranty add-on when you order your new Google Pixel phone. You have up to 120 days to purchase an Upsie warranty. Easily activate your coverage by uploading a copy of your Pixel’s receipt in your Upsie account.
Coverage Starts
If your new Pixel and Upsie warranty are purchased on the same day, your Upsie protection for drops and spills begins immediately. If you purchase your Upsie warranty later, or if you purchase a used Pixel, Upsie accident protection begins on the 31st day after you buy your warranty. Upsie warranty coverage extends Google’s manufacturer warranty, as well. This coverage begins the day after the manufacturer warranty ends. If your Pixel is still under Google’s manufacturer warranty, we may reroute you to them.
Make a Claim
Our USA claims center is open 24/7/365 and phones are answered by people, not machines. They will let you know on your first call if the claim is covered. Occasionally, photo verification is required. Once approved, a representative will collect your deductible and walk you through repair options. They can even schedule an appointment for you.
Common answers to frequently asked questions
My smartphone is leased. Can I still buy a warranty?
Yes, we cover devices that are not paid in full (meaning you are paying your carrier monthly via a lease agreement). If your phone breaks and is fixable, we will fix it. If your phone needs to be replaced, you may need to first get permission from your carrier to get a replacement.
Oct 15, 2020
Released on September 30, 2020, along with the Pixel 4a 5G phone, Google calls the Pixel 5 “the ultimate 5G Google phone.”
Sep 23, 2020
Google is releasing two new phones in third quarter 2020 under its own Pixel brand. What do these two new handsets have in store, and what are the differences between them?
Sep 22, 2020
Is it time for you to start shopping for a new Android smartphone? If so, you might find the vast spectrum of choices beyond dizzying.