Protect your gaming time with an Upsie warranty
Eligibility limited to gaming equipment purchased on or after 5/2/22 (in the last 60 days)
Price as of Nov 10, 2020 based on a $499 PlayStation 5 console
Upsie accident protection covers damage to your device from drops, including cracks and broken hardware. Limited to accidental protection plans.
Upsie covers damage as a result of liquid spills or submersion. Limited to accidental protection plans.
Issues with sound volume, quality, controls and microphones.
Upsie covers manufacturer defects and non-accidental failure of motors, gears, ball bearings, internal tubing, computer chips, rotors, and other internal moving parts.
Upsie covers power failure, power shorts, and internal cord replacement.
Hard drive malfunctions including clicking, crashing, boot problems, program loading and more.
Upsie covers any issues with your wifi or network connectivity from manufacturer defect.
Gift or Sell your device with an Upsie Warranty.
To get you back to working order in no time
Work with one of our certified repair shops near you or request to take your video game device to your shop of choice.
Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.
If the cost of repair is not feasible we will replace your device.
Buy & Activate Your Video Game Console Warranty
You can buy an Upsie warranty for your new gaming console and controller up to 60 days after purchase. To activate your Upsie coverage, upload a picture or copy of your product’s receipt in your account.
Upsie's coverage overlaps with the manufacturer warranty for as long as the manufacturer warranty is active. Most plans start accidental coverage for drops and spills on the 31st day after you purchase your Upsie warranty. When the manufacturer warranty ends, Upsie takes over full coverage, so your device is never without protection. (Read more in our FAQ)
Make a Claim
Make a call 24/7/365 to file your claim. A real person will answer, walk you through the claim and let you know if it is covered. You can also start the claim by filling out a form in your account. We may ask for a picture of your console for verification.
Is there a limit to the number of claims I can make on my console or controller?
We will cover an unlimited number of claims up to the purchase value of the device. If you have a gaming console with a purchase value of $349.99, and we repair it for $149.99, then you would have $200.00 remaining in claims.
"Absolutely flawless responses to my issues. They could not have made the whole process easier or more responsive."
- Scott G
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