Are you protecting a console or a controller?
What brand did you buy?
Is your product new or used?
Not sure? Read our definitions
What price did you pay before tax and discounts?
Eligibility limited to consoles or controllers purchased in the last 60 days
Upsie accident protection covers damage to your device from drops, including cracks and broken hardware. Limited to accidental protection plans.
To get you back to working order in no time
Free round-trip shipping to be fixed at our certified repair center. Shipping method is 2-Day.
Buy & Activate Your Video Game Console Warranty
You can buy an Upsie warranty for your new gaming console and controller up to 60 days after purchase. To activate your Upsie coverage, upload a picture or copy of your product’s receipt in your account.
There’s a 31 day waiting period post-purchase before you can make a claim on your gaming console. This applies to accidental damage protection and extended manufacturer protection. If your console is still covered under the manufacturer warranty, we may direct you to them.
Make a Claim
Make a call 24/7/365 to file your claim. A real person will answer, walk you through the claim and let you know if it is covered. You can also start the claim by filling out a form in your account. We may ask for a picture of your console for verification.
Common answers to frequently asked questions
Is there a limit to the number of claims I can make on my console or controller?
We will cover an unlimited number of claims up to the purchase value of the device. If you have a gaming console with a purchase value of $349.99, and we repair it for $149.99, then you would have $200.00 remaining in claims.