Dell Versus Lenovo: Which Laptop Brand is Best?

Both Dell and Lenovo produce a variety of laptops. When somebody asks if Lenovo or Dell laptops are better, it’s not always possible to give an answer without knowing anything about the consumer’s budget, requirements, or even personal preferences.
As an example, TechRepublic mentioned that Lenovo’s ThinkPad and Dell’s Latitude laptops have both grown popular with business users and share many of the same features. They may find some differences in individual models that make one more suitable than another. For instance:
  • People who may need to use their laptops in diverse conditions might lean towards the Rugged series from Dell.
  • On the other hand, Lenovo’s P-Series have more capabilities for expansion, so they might prove more versatile.
It’s also true that Lenovo sells more computers than Dell, though people shouldn’t just use popularity as a metric for making a purchase decision. Both individuals and companies should consider their unique needs and then shop around for prices on the specific models that meet those requirements.

Are Lenovo Laptops Reliable?

While not as famously reliable under adverse conditions than the Dell Rugged series, TechRepublic did refer to the Lenovo ThinkPad as a “reliable workhorse” under typical conditions. The better Lenovo models have a good reputation for their sturdy design and good battery life. On the other end of the spectrum, TechRepublic noted that one Lenovo Chromebook had a rather finicky keyboard and trackpad. Again, when it comes to laptop brands, even various series and models can earn very different reputations.

Does Lenovo or Dell Use Better Components?

Again, both brands produce laptops for various budgets and uses. The more expensive Lenovo computers, for instance, tend to use high-end components. As an example, both the Lenovo Yoga 920 and ThinkPad Carbon X1 use 8th Gen i7 processors and sturdy builds. Likewise, more expensive Dell computers, like the Alienware series, have i7 processors.
In contrast to Lenovo, it’s possible to still find decent Intel processors even on some cheaper Windows laptops and Chromebooks from Dell. With Lenovo, the cheaper computers tend to come with lower-end processors.
In summary, Lenovo has gained a reputation for somewhat lower prices than Dell. Top-of-the-line computers from both brands have comparable parts and builds. However, if people actually need to buy a budget-friendly computer, they might do better looking at low-cost Dell models to get higher quality at a lower cost. As an example, families that need to buy back-to-school laptops that will provide them with good processing speeds at a lower price might start their search with Dell.

Does Dell or Lenovo Provide the Best Customer Service?

Dell has a reputation of charging somewhat more for similar computer models. They also have a better reputation for customer service. While most customers expressed overall satisfaction with either their new Dell or Lenovo laptop, they sometimes expressed frustration with after-the-sale service they received from Lenovo, particularly if they needed to call in to ask a question. On the other hand, customers and reviewers often described Dell customer service as exceptional.

How Long Should Dell or Lenovo Laptops Last?

Most sources say that laptop users should expect to keep their laptop a maximum of three to five years. Some laptops may very well function after that point; however, they also tend to lack the specs to run more advanced apps and software by then and need replacement.

Should You Buy Laptop Insurance?

New laptops should come with a short-term warranty that mostly covers potential manufacturing defects. Even used computers may come with a similar warranty from the seller. However, these manufacturer’s or seller’s warranties usually only last for 30 days and typically don’t cover many common hazards, like accidental damage.
In contrast, a laptop warranty from Upsie will last for 2 or 3 years and even cover damages caused by spilling drinks or dropping the computer. For peace of mind and to protect an investment in a high-quality laptop, consider buying laptop insurance.

What is Covered Under a Laptop Extended Warranty Plan?

Customers will almost always get an offer to buy overpriced extended warranties when they purchase their computer. Sadly, these warranties will generally only cover hardware or software failures and do not extend to accidental damages. For more comprehensive protection, and saving money, consider buying an Upsie extended warranty.
You can purchase an Upsie warranty up to 60 days after you make your laptop purchase, enjoy 24-7, live customer claims from helpful reps, and have accidental damage covered. Better yet, you’re also likely to pay less. Find out more about plans and prices for Upsie laptop warranties today.

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